6. TROUBLE SHOOTING
Syndrome
Scale cannot be turned on
Check:
Is the scale charged?
Action:
Recharge the scale for at least 8 hours
before first time use or plug in the power
adaptor before power on the scale.
Check
Is the power adaptor inserted properly into
both the electricity outlet and the DC inlet
of scale?
Action:
Secure both ends of the power adaptor and
try again.
Check
Is
the
removable battery properly connected
inside the scale?
Action:
open the battery cover and take out the
rechargeable battery to check for
connection.
Syndrome
Scale turned off automatically
Check
Is
Auto Power Off Function
employed?
Action
Refer to
4.2.2
to disable
Auto Power Off
Function
.
Check
Is the
LO-BAT INDICATOR
on?
Action
Apply the power adaptor or change the
removable rechargeable battery.
Syndrome
Rated capacity cannot be reached
Check
Is the
NET INDICATOR
on?
Action:
Turn the scale off. Remove all loads from
platter and turn on again.
Check
Is there anything obstructing the platter?
Action
Remove all obstacles.
Syndrome
Weighing result is not accurate
Check
Is the scale placed in a level condition?
Action
Adjust the adjustable feet to a level
condition.
Check
Is the scale affected by airflow, vibration
or RFI?
Action:
Place the scale away from all disturbances.
Check
Is the scale calibrated correctly?
Action
Contact your dealer.
Check
Is the correct weight unit employed?
Action
Refer to
5.3
for weight unit setting and
usage.
Syndrome
Display shows 00000 after counting down
Check
Is the scale overloaded?
Action
Remove some loads from platter.
