General Information
Quality
This exercise product has been designed and
manufactured to comply with the latest (BS EN
957) British and European Safety Standards.
Questions
Should you encounter any difficulty with the
assembly, operation or use of your exercise
product or if you think that you may have parts
missing, please DO NOT return it to your retailer
but contact us first for help and advice, asking for
CUSTOMER SUPPORT, by any of the following
means.
Queries
If you do have any queries, please ensure that
you have the following information ready for our
Customer Support Staff:
YOUR NAME
YOUR ADDRESS
YOUR PHONE NUMBER
PRODUCT MAKE OR BRAND
PRODUCT MODEL
PRODUCT SERIAL NUMBER
DATE OF PURCHASE
NAME OF RETAILER
PART NUMBERS REQUIRED
Guarantee
Beny Sports Co. UK Ltd. guarantee's its product
range for DOMESTIC USE ONLY.
For specific guarantee periods please consult the
Guarantee Registration Card supplied with your product.
a). provide parts for the purchaser to effect repair.
b). repair the product returned (at the purchaser's
cost) to our warehouse.
c). replace the product if it is deemed economical
to do so.
This guarantee applies to the original purchaser
only and is not transferable.
This guarantee does not cover wear and tear on
upholstery or consumables.
This guarantee does not cover abuse or defects
caused by storage or use outside those intended.
If you need to advise us of a defect with your
product, we will ask for proof of purchase. To
enable us to service your requirement for
replacement parts, you must return the enclosed
Guarantee Registration Card within 14 days of
purchase. Failure to do so will result in any claim
for replacement parts or repairs being refused.
This does not affect your statutory rights as a
consumer.
Customer Support
During the Guarantee Period we have the right to: -
Tel:- 0800 3 101 202 or
+44 (0) 1535 637711
Email:- support@benysports.co.uk
Website: www.benysports.co.uk
CUSTOMER SUPPORT open from 9.00am to 5.00pm
from Monday to Friday
Beny Sports Co. UK Ltd.
Unit 8 Riparian Way,
The Crossings Business Park,
Cross Hills,
West Yorkshire.
BD20 7BW
Tel:- 0800 3 101 202 or
+44 (0) 1535 637711
Email:- support@benysports.co.uk
Website: www.benysports.co.uk
CUSTOMER SUPPORT open from 9.00am to 5.00pm
from Monday to Friday
Beny Sports Co. UK Ltd.
Unit 8 Riparian Way,
The Crossings Business Park,
Cross Hills,
West Yorkshire.
BD20 7BW
Page 4