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Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
If
XX New messages
displays on the handsets and the
message window on the telephone base flashes, there are
new messages in the built-in answering system. To listen to the
messages recorded on your digital answering system, press
/PLAY
on the telephone base. To listen to messages with a
handset, see
To play messages on a handset
on page 72.
If and
New voicemail
display on the handsets, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, press and hold
1
on your handset. See
Voicemail number
on
page 33 to set your voicemail number.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail. To
check what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In this
case, allow six seconds per ring when determining the appropriate setting.
•
•
Answering system operation
HANDSET X
XX New messages
01/02
ANS ON
10:01
AM
