12 Trouble-shooting
... the food probe temperature is not displayed
Possible cause
Solution
▪
The food probe is not plugged
in correctly.
▸ Check whether the food probe is correctly plugged
into the socket.
▸ Check whether the food probe is correctly inserted
in the food: The tip must be in the centre of the
thickest part.
▪
In the selected automatic pro-
gramme, the food probe can-
not be used; the
symbol
is illuminated in grey.
▸ If you wish to use the food probe in spite of this,
change to the
operating mode menu and set a
suitable operating mode.
▪
The food probe or the socket
is defective.
▸ Call Customer Services.
… the appliance makes noises during operation
Possible cause
Solution
▪
The appliance may emit noise
when operating (e.g. switching
and pumping noises).
Such noise is normal.
… the clock is not running correctly
Possible cause
Solution
▪
Irregular mains frequency
▸ Switch off the mains synchronization.
▪
Internal pulse generator is im-
precise when mains synchron-
ization is switched off.
▸ Call Customer Services.
… the following appears in the display
FX/EXX see operating instructions
FN XXX XXXXXX
Possible cause
Solution
▪
Various situations can lead to
an error message.
▸ Cancel the error message by pressing the touch
button.
▸ Disconnect from the power supply for
about 1 minute.
▸ Reconnect the power supply.
▸ If the error appears again, note down the error
message in full along with the serial number (FN;
see identification plate).
▸ Disconnect from the power supply.
▸ Call Customer Services.
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