11 Trouble-shooting
Display message / Fault
Solution / Measures
Display: Refrigerator compartment too cold
Display: FreshBox too cold
Display: Freezer compartment too cold
▸ Wait for 12 hours.
▸ If the fault persists, please contact Cus-
tomer Services.
Display: Error code
▸ Press the
button to acknowledge the
acoustic alarm message.
▸ Contact Customer Services.
Display: Call Customer Services
▸ Press the
button to acknowledge the
acoustic alarm message.
▸ Keep the appliance doors closed.
▸ Contact Customer Services.
Display: Clean condenser
▸ A message appears every 180 days.
▸ Please clean the condenser as soon as
possible. Further info: Cleaning the con-
denser (see page 31).
The appliance is not working.
▪
If there is an interruption in the power
supply:
▸ Check the power supply.
▸ Change the fuse.
▸ Reset the automatic circuit breaker.
▪
If the mains voltage is too high:
▸ Have the electrical installation checked
by an expert.
▪
The appliance may otherwise be defect-
ive:
▸ Contact Customer Services.
The illumination is not working.
▪
The Sabbath mode may be active.
▸ Deactivate the Sabbath mode. Further
info: Using the functions and settings
(see page 14).
▪
If the Sabbath mode is deactivated and
the illumination is still not working: LED
illumination is defective.
▸ Contact Customer Services.
The ice-maker is not working.
▸ Make sure that the appliance is connec-
ted to the water supply.
▸ Make sure that the ice-maker is switched
on. Further info: Using the functions and
settings (see page 14).
▸ If the filter has not been replaced for
some time, the flow of water may be im-
peded. Further info: Replacing filter:
Cleaning and care for the ice-maker (see
page 31).
The ice-maker does not produce a large
quantity of ice cubes.
▪
It produces roughly 10 ice cubes in 2
hours.
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