12 Trouble-shooting
… the appliance is not working
Possible cause
Solution
▪
A household fuse or circuit
breaker has tripped.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪
The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪
An interruption in the mains
power supply.
▸ Check the power supply.
▪
Demo mode is switched on.
It is only possible to switch off demo mode with a
safety code.
▸ Call Customer Services.
▪
The appliance is faulty.
▸ Call Customer Services.
… the appliance door cannot be opened
Possible cause
Solution
▪
The temperature of the cook-
ing space is over 300 °C.
▸ Wait for it to cool down.
The appliance door cannot be opened until the tem-
perature of the cooking space has dropped below
300 °C.
▪
Pyrolytic self-cleaning is run-
ning.
▸ Wait until pyrolytic self-cleaning has finished.
… just the illumination is not working
Possible cause
Solution
▪
The halogen light is defective. ▸ Switch off the oven.
▸ Disconnect the appliance from the electricity sup-
ply.
▸ Replace the halogen light bulb.
... the cooking time seems unusually long
Possible cause
Solution
▪
The appliance only has a
single-phase connection.
▸ Establish a two-phase connection.
… when grilling, thick smoke is given off
Possible cause
Solution
▪
The food is too near to the
heating elements.
▸ Check that the level selected corresponds to the
«EasyCook».
▪
Grill setting is too high.
▸ Reduce the grill setting.
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