background image

11 Trouble-shooting

Malfunction

Possible cause

Solution/Measures

The illumination is
not working.

Sabbath mode is active.

▸ Hold the 

 button depressed

for 3 seconds.

If the illumination turns on: The
problem is remedied.

If the appliance switches off
(«OF» in the display):

▸ Switch the appliance back on

again and contact Customer
Services.

▸ Check whether an air flow

is perceptible at the air
outlets in the room con-
cerned.

If yes: Door sensor is faulty
(message A1 or A2).

If no: LED illumination is
defective.

▸ Contact Customer Services.

Illumination is flash-
ing.

Appliance door is left open
for longer than 3 minutes.

Appliance door was not
closed properly.

▸ Close the appliance door.

Illumination is flash-
ing and an acoustic
signal is emitted.

Appliance door is left open
for longer than 5 minutes.

Appliance door was not
closed properly.

Door sensor is faulty.

▸ Close the appliance door.

If the alarm is still being emit-
ted:

▸ Touch any button to acknow-

ledge the alarm.

▸ Check the door seal, contents

and installation situation for any
obstructions.

After acknowledging 3×, an
error message appears: A1
or A2.

▸ Contact Customer Services.

Malfunction

Possible cause

Solution/Measures

Refrigerator compart-
ment illumination is
on when the door is
closed.

Installation temperature of
below about 13°C.

▸ No action necessary.

Normal appliance behaviour.
The appliance protects the
food from temperatures that
are too cold through additional
heat input.

30

Summary of Contents for CombiCooler V4000 178KNI

Page 1: ...Operating instructions CombiCooler V4000 178KNI Refrigerator freezer V ZUG Home Install the app network your appliances and benefit from a wide range of useful functions ...

Page 2: ...tions Modifications Text diagrams and data correspond to the technical standard of the appliance at the time these operating instructions went to press The right to make technical modifications for the purpose of the further development of the appliances is reserved Validity These operating instructions apply to Model designation Type Model number Size system CombiCooler V4000 178KNI CCO4T 51114 5...

Page 3: ...itions 21 6 2 Initial set up 21 7 Interior fittings 22 7 1 Glass shelves and door trays 22 7 2 Divider shelf 22 7 3 Drawers and covers 22 8 Storing food 22 8 1 How to arrange food in the appliance 22 8 2 Shelf life of food 23 8 3 Packaging and containers 23 8 4 ColdFresh 23 8 5 Freezing food 24 8 6 Defrosting food 24 9 Care and maintenance 25 9 1 Divider shelf 25 9 2 Drawers and glass shelves 26 9...

Page 4: ...the appli ance for the first time This appliance can be used by children aged 8 and above and by persons with reduced physical sensory or mental capabilities or lack of experi ence and or knowledge provided they are supervised or have been instructed on the safe use of the appliance and have understood the haz ards involved Children shall not play with the appliance Cleaning and user mainten ance ...

Page 5: ...mation on the required mains voltage current type and fuse protec tion All plastering plasterboarding wall pa pering and painting work is to be car ried out prior to installing the appliance Efficient repairs can only be guaranteed if it is possible to de install the complete appliance at any time without causing any damage Allow a 200 cm ventilation opening niche both top and bottom to ensure ide...

Page 6: ...ons to the appliance especially any electrically live parts may only be car ried out by the manufacturer its Cus tomer Services or a similarly qualified person Repairs if carried out incorrectly may cause serious injury damage to the appliance and fittings as well as af fect the functioning of the appliance If the appliance is not working properly or in case a repair is needed follow the in struct...

Page 7: ...reezing Caution Risk to life Packaging materials e g plastic film and polystyrene can be dangerous for children Danger of suffocation Keep packaging material away from children When carrying out maintenance work on the appliance including replacing light bulbs if how to remove them is described in the Operating instructions cut off the electricity supply to the appli ance remove the screw fuse fro...

Page 8: ...tion The direction in which the door opens can be changed Please contact our Cus tomer Services if necessary 6 D 12 4 4 3 2 4 5 1 13 C B 8 7 A 11 8 9 8 10 Temperature zones A Refrigerator compartment B Unfrozen compartment C ColdFresh D Freezer compartment Second re frigerator compartment Equipment 1 Door tray with cover 2 Door trays 3 Door tray with bottle holder bottles up to max 1 5 litres 4 Te...

Page 9: ...rrow pointing down right adjust value Confirm entry BACK Cancel or discard entry ON OFF hold depressed for 3 seconds Display elements Functions User settings MonoFridge Display brightness SilentPlus Switch off button tone PartyCooling V ZUG Home Holiday function Temperature unit Sabbath mode Value and status display Unfrozen compartment ColdFresh Freezer compartment Freezing zone active Fast cooli...

Page 10: ...e 24 to 14 11 to 6 Recommended setting 18 0 Second refrigerator com partment MonoFridge is activated Setting range 2 to 14 36 to 57 If the freezer compartment is used as a second refrigerator compartment MonoFridge is activated the temperature in the unfrozen compartment and in the ColdFresh temper ature zone is set at 5 C 41 F and 1 C 34 F respectively If the temperature in the ColdFresh temperat...

Page 11: ...nction button The corresponding settings level is called up Select appliance functions using the and navigation arrows see page 12 If a button is touched that has no function in the particular context a double acoustic signal is emitted and is shown on the left right hand side of the dis play 4 4 Cancelling settings Settings can be cancelled or discarded in one of four ways such that any changed v...

Page 12: ...he buttons Confirm with the button Adjust the minutes on the right hand side of the display using the buttons Confirm with the button The timer starts The countdown to the duration remaining is shown in the display Acknowledge alarm An acoustic alarm is emitted when the timer is up Touch any button The alarm stops Deactivating before time Touch the button The timer is deactivated or Touch the butt...

Page 13: ...h the button Select the refrigerator or freezer compartment using the buttons Confirm with the button The function is deactivated is no longer shown in the display Setting Accessing the functions and user settings For more information Description of functions see page 19 Selecting Touch the button Select the desired function or user setting flashing using the buttons Confirm with the button The se...

Page 14: ...erature for the ColdFresh tem perature zone of 1 C 34 F using the button if necessary Adjust the temperature for the freezer compart ment or now newly defined as a second refri gerator compartment using the but tons Confirm with the button The function is activated and shown in the display is no longer shown in the display Deactivating Touch the button flashes in the display Confirm with the butto...

Page 15: ...display Confirm with the button The function is deactivated and no longer shown in the display PartyCooling Operation with increased cooling capacity Activating Touch the button Touch the button repeatedly until flashes in the display Confirm with the button Select the desired duration 12 24 or 48 hours using the buttons Confirm with the button The function is activated and shown in the display De...

Page 16: ...e function is deactivated and no longer shown in the display Sabbath mode The illumination does not change when the door is opened the timer and alarms are temporarily deactivated Activating Before the Sabbath begins touch the button Touch the button repeatedly until flashes in the display Confirm with the button Select the desired duration 30 54 or 78 hours using the buttons Confirm with the butt...

Page 17: ... the button repeatedly until rS reset appears in the display Confirm with the button Deactivating Touch the button Touch the button until appears in the dis play Confirm with the button Touch the button repeatedly until OF appears in the display Confirm with the button The function is deactivated and no longer shown in the display Display bright ness Adjusting the level of brightness for the displ...

Page 18: ... until flashes in the display Confirm with the button Demo mode This setting enables specialist retailers to put the appliance into the showroom mode for demonstration purposes The demo mode enables functions to be demonstrated without the appli ance being switched on Note This setting is not recommended for private use because no cooling takes place in the refrigerator Activating The demo mode ca...

Page 19: ...appliance may be slightly increased Since the appliance is quiet during nor mal operation the effect of SilentPlus is particularly perceptible at higher ambient tem peratures In addition the appliance reacts to the door being frequently opened or warm food being loaded in a particularly noise optimized way in the SilentPlus mode compared to normal operation SilentPlus is temporarily interrupted wh...

Page 20: ...unction only the freezer compartment is operated at the selected set temperature For hygiene reasons the refrigerator compartment operates at a temperat ure of about 14 C Close the refrigerator compartment door The holiday function is not intended to be used for the purpose of storing food in the un frozen compartment or the ColdFresh temperature zone Sabbath mode When the Sabbath mode is activate...

Page 21: ...e app Enable bluetooth and location determination on the smartphone or tablet Search the Google PlayTM Store or the App Store for V ZUG Install and open the V ZUG App Enabling the V ZUG Home mode on the appliance In the user settings touch the button repeatedly until flashes in the display Touch the button Touch the button repeatedly until On appears in the display Touch the button appears in the ...

Page 22: ...ng see page 25 Risk of damage to the appliance 7 3 Drawers and covers ColdFresh temperature zone drawers and covers can be removed for cleaning purposes see page 26 8 Storing food 8 1 How to arrange food in the appliance The temperature differences between the different glass shelves are very small which fa cilitates storage The example arrangement shows the zones and areas in the appliance that a...

Page 23: ...4 ColdFresh The ColdFresh temperature zone is a chill compartment in which food that is suitable can be stored for up to three times longer than in a standard refrigerator compartment Humidity The humidity can be set on the cover of the individual drawers However it also depends on the quantity moisture content and type of packaging of the products stored as well as on how often the drawers are op...

Page 24: ...a risk that freezing fresh food could cause food that is already frozen to par tially thaw Freeze smaller quantities and avoid contact with food that has already been frozen Blanch vegetables before freezing Aubergines sweet peppers courgettes mush rooms asparagus and herbs do not have to be blanched Unsuitable food and products The following products are not suitable for freezing radishes lettuce...

Page 25: ...helf must be removed only for cleaning Risk of damage to the appliance Removing the divider shelf Remove the glass plate 1 Pull the divider shelf 2 out as far as it will go Tip the divider shelf 2 without the glass plate 1 on its side a and remove from the front b 1 2 a b Cleaning the divider shelf Wipe the glass plate 1 and divider shelf 2 with a slightly damp cloth and dry thoroughly Take partic...

Page 26: ...ls 3 Remove the drawer 1 3 1 2 Cleaning the drawers and glass shelves Regularly wipe away any condensation with a dry cloth Putting the drawer back Pull the rails 3 out Hook the drawer 1 at the back in the rails 3 Engage the drawer 1 at the front in the rails 3 1 3 9 3 Covers Removing the top cover Remove the divider shelf see page 25 Remove the top drawer of the ColdFresh temper ature zone Lift t...

Page 27: ...mild soapy solution and wipe completely dry 9 5 Operating and display elements Clean the operating and display elements just with a slightly damp cloth 9 6 Door seals Regularly check the door seals and if dirty clean using a soft brush and clean water Wipe dry 9 7 Defrosting The fully automatic NoFrost system keeps the freezer compartment frost free The appli ance regularly defrosts automatically ...

Page 28: ...ormal operating noise as refrigerant flows through the cooling circuit Hissing Cooling circuit Normal operating noise as refrigerant is injected into the evaporator Rattling Shelves contents etc Arrange the parts in the interior so that they are fixed in place and not touching Creaking Housing Normal temperature dependent stress strain of the materials e g plastics insulation Clicking Valve Normal...

Page 29: ...en If the fault cannot be remedied please contact Customer Services Before contacting Cus tomer Services please note down the serial number SN which is shown on the identification plate the error message in full e g F10 E19 shown in the display the sequence of events that led to the fault Malfunction Possible cause Solution Measures Appliance is not working Mains voltage too high er ror message U1...

Page 30: ...ance door was not closed properly Close the appliance door Illumination is flash ing and an acoustic signal is emitted Appliance door is left open for longer than 5 minutes Appliance door was not closed properly Door sensor is faulty Close the appliance door If the alarm is still being emit ted Touch any button to acknow ledge the alarm Check the door seal contents and installation situation for a...

Page 31: ...10 38 C Bring the temperature of the room where the appliance is in stalled to within the operating range of 10 38 C Malfunction Possible cause Solution Measure Error message A6 Air flow in the freezer com partment is too low Fan in the freezer compart ment is blocked Check the freezer compartment for blocked air inlets or outlets Remove any blockages and ac knowledge the error message If there ar...

Page 32: ...oper seal all the way round The self closing hinges help keep it closed the appliance doors close by them selves if the opening angle is between 20 30 Make sure that food or food items on the glass shelves do not tip over when the appli ance door is closed or prevent it from closing properly Opening the door for long periods can cause a significant increase of the temperature in the cooling zones ...

Page 33: ...ainers or covered in the refrigerator compartment Moisture reduces the cooling capacity For ideal air circulation Do not store food and food items too close to each other Turn the SilentPlus and V ZUG Home functions off when not in use 13 Technical data Product information in accordance with EU Regulation 2019 2016 Appliance specific data is stored in the European Product Database for Energy Label...

Page 34: ...ion Store the packaging material in a safe location or dispose of it in an environmentally friendly way 14 2 Safety Render the appliance unusable to prevent accidents caused by improper use e g through children playing Disconnect the appliance from the mains With a fixed appliance this is to be carried out by a qualified electrician Then cut the mains cable off flush with the appliance 14 3 Dispos...

Page 35: ... NL LU V ZUG Europe BVBA Evolis 102 8530 Harelbeke BELGIUM RU OOO Hometek Dubininskaya Street 57 building 1 113054 Moscow RUSSIA GB IE V ZUG UK Ltd One Pancras Square Gridiron Building N1C 4G London GREAT BRITAIN SG V ZUG Singapore Pte Ltd 6 Scotts Road Scotts Square 03 11 12 13 228209 Singapore SINGAPORE HK MO V ZUG Hong Kong Co Ltd 12 F 8 Russell Street Causeway Bay HONG KONG TR GÜRELLER Anchor ...

Page 36: ...g 32 Errors Appliance is not working 30 Illumination is flashing 30 Illumination is not working 30 F Fast cooling freezing 9 13 19 40 G Glass shelves 8 22 26 H Holiday function 9 16 20 40 Humidity 23 Humidity control 8 23 I Identification plate 8 33 39 Increased cooling capacity 15 Initial set up 5 8 Instructions for use 5 M Model designation 2 MonoFridge 9 14 19 40 N Noise reduced operation 15 No...

Page 37: ...chnical data 33 Technical questions 39 Temperature sensor 8 Temperature setting 9 40 Temperature unit 9 18 40 Timer 9 12 40 Trouble shooting 29 Type 2 U User settings 13 Using for the first time 5 8 V Validity 2 V ZUG App 21 V ZUG Home 9 17 20 21 40 W Warnings 28 Warranty claim 33 Warranty extensions 39 WLAN connection 21 37 ...

Page 38: ...38 16 Notes ...

Page 39: ... will require the serial number SN and appliance designation to register your appliance You will find them on the identification plate of your appliance My appliance information SN __________________________ Appliance ________________________________ Please have this appliance information to hand when contacting V ZUG Thank you The identification plate is located to the left of the bottom freezer ...

Page 40: ... or discard entry ON OFF hold depressed for 3 seconds Display elements Functions User settings MonoFridge Display brightness SilentPlus Switch off button tone PartyCooling V ZUG Home Holiday function Temperature unit Sabbath mode Value and status display Unfrozen compartment ColdFresh Freezer compartment Freezing zone active Fast cooling freezing active V ZUG Ltd Industriestrasse 66 CH 6302 Zug in...

Reviews: