7 Trouble-shooting
7
Trouble-shooting
You may be able to trouble-shoot the following errors yourself. If not, note down the error
message in full and the serial number (FN), which can be found on the identification
plate, and call Customer Services.
7.1
Error messages
Display
Possible cause
Solution
illuminates
▪
The childproof lock is activ-
ated.
▸ For operating the appli-
ance with the childproof
lock activated, see the
«Operating the appliance»
section.
▸ Switch the childproof lock
off.
A continuous acoustic
signal is emitted,
flashes and the appli-
ance switches off
▪
A button or a slider was
touched for longer than
10 seconds.
▪
Object (e.g. pan, dish) on the
control panel.
▪
Food boiled over on to the
control panel.
▸ Remove object or food
that has boiled over.
▸ The appliance can be
used again as normal.
flashes
▪
The excess temperature pro-
tection of a cooking zone
was triggered.
▸ Allow the cooking zone to
cool down.
▸ Continue cooking on a dif-
ferent cooking zone.
▸ Check cookware.
flashes
▪
An interruption in the power
supply.
▸ Touch any button to quit
the error message.
▸ The appliance can be
used again as normal.
or and a num-
ber illuminate
▪
Internal error occurred.
▸ Note down the error num-
ber.
▸ Note down the serial num-
ber (FN) of the appliance.
See the identification plate
for this.
▸ Call Customer Services.
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