6 Trouble-shooting
Display
Possible cause
Solution
flashes.
▪
The excess temperature pro-
tection of a cooking zone
was triggered.
▸ Allow the cooking zone to
cool down.
▸ Continue cooking on a dif-
ferent cooking zone.
▸ Check cookware.
flashes.
▪
An interruption in the power
supply.
▸ Touch any button to quit
the error message.
▸ The appliance can be
used again as normal.
or and a num-
ber illuminate.
▪
Internal error occurred.
▸ Note down the error num-
ber.
▸ Note down the serial num-
ber (FN) of the appliance.
See the identification plate
for this.
▸ Call Customer Services.
and illuminate.
▪
An object (e.g. paper) under-
neath the hob is obstructing
the air intake.
▸ Remove any objects in the
drawer underneath the
hob.
▸ Touch any button to can-
cel the error.
▸ After 10 minutes the appli-
ance can be used again
as normal.
▪
Ventilation is defective.
▸ Note down the error num-
ber.
▸ Note down the serial num-
ber (FN) of the appliance.
See the identification plate
for this.
▸ Call Customer Services.
and flash altern-
ately.
▪
The automatic safety shut-off
was triggered.
▸ Switch the cooking zone
back on again if required.
If a cooking zone has been running for longer without any settings being changed,
the appliance switches the cooking zone off automatically, after how much time de-
pends on the power level set.
Power level
L
1
2
3
4
Safety shut-off after hrs.:mins.
2:00
2:00
8:30
6:30
5:30
4:30
5
6
7
8
9
3:30
3:00
2:30
2:00
1:30
19
