6 Trouble-shooting
▸ Wipe off with a wet cloth and then polish with a dry cloth or the soft side of a suitable
cleaning sponge.
5.1
Cleaning agent
Glass ceramic with standard glass
▸ Only use the cleaning agents and methods for glass ceramic
that we recommend.
6
Trouble-shooting
You may be able to trouble-shoot the following errors yourself. If not, note down the error
message in full (message and E numbers) and then call Customer Services or report it
to us online.
6.1
Error messages
Display
Possible cause
Solution
illuminates
▪
The childproof lock is activ-
ated.
▸ See how to operate appli-
ance with childproof lock
activated (see page 11).
▸ Switch the childproof lock
off.
A continuous acoustic
signal is emitted,
flashes and the appli-
ance switches off
▪
A button or a slider was
touched for longer than
10 seconds.
▪
Object (e.g. pan, dish) on the
control panel.
▪
Food boiled over on to the
control panel.
▸ Remove object or food
that has boiled over.
▸ The appliance can be
used again as normal.
flashes
▪
The excess temperature pro-
tection of a cooking zone
was triggered.
▸ Allow the cooking zone to
cool down.
▸ Continue cooking on a dif-
ferent cooking zone.
▸ Check cookware.
14
