13
Battery is dead.
Change battery now.
Test strip may be damaged.
Perform the test with new test strip.
Test strip is used or test was
not performed correctly.
Perform the test with a new test strip and follow the test
procedure correctly.
No responses when
strip is inserted into the
meter
Maybe:
1. Battery is dead
2. Wrong strip be inserted
3. Meter is defective
You have to:
1. Replace battery
2. Insert the test strip correctly
3. Contact us for help
No responses when
sample is applied to the
strip
Maybe:
Sample is not sufficient
Meter is defective
You have to:
1. Repeat test with sufficient sample
2. Perform Meter Check by inserting check strip.
NOTE : If there is any error message displayed but not listed here, or your meter shut down
for no reason, you can reset the meter by following two ways:
1. Replace the battery.
2. Open the battery door and use a needle to prink the
“reset” hole (with a reset mark beside)
the battery component.