13
VP
120
will not turn on -
• Make sure that the machine is properly plugged into a grounded outlet.
• Check the power cord for tears and frays. Do not use machine if power cord is damaged.
• Make sure the power switch is turned on. LeD screen will be illuminated when on.
VP
120
does not pull a complete vacuum with pouch -
• Vacuum time may not be set high enough. Set vacuum time higher and vacuum again.
• To vacuum and seal properly, the opening of pouch must be within the vacuum chamber. For
detailed instructions, refer to “Operating Instructions”.
• VP120 seal bar, lid gasket and vacuum pouch need to be clean, dry and free of debris for the
vacuum process to be successful. Wipe surface of seal bar, lid gasket and inside of pouch and
try again.
Vacuum pouch loses vacuum after being sealed -
• Sharp items can puncture small holes in pouches. To prevent this, cover sharp edges with
paper towel or VACMASTer
®
Bone Guard and vacuum in a new pouch.
• Some fruits and vegetables can release gases (out-gassing) if not properly blanched or frozen
before packaging. Open pouch. If you think food spoilage has begun, discard food. If food
spoilage has not yet begun, consume immediately. If in doubt, discard food.
VP
120
is not sealing pouch properly -
• Seal time may not be long enough. Increase seal time and try again. For detailed instructions,
refer to “Operating Instructions”.
• Pouches will not seal if any moisture, food particles or debris are present in the seal area.
Wipe the inside of the pouch clean and try again.
• Pouch must be properly placed along the seal bar. Make sure the entire pouch is over the seal
bar and there are no wrinkles in pouch material.
If problems persist, contact customer support at 800.821.7849 for further
assistance. Thank you for purchasing the
VAC
MASTER
®
VP
120
.
Troubleshooting