What is it doing?
Possible causes
Check and correct
The camera responds to the
remote but the web interface is
not available.
The camera is not using the IP
address you browsed to.
Press the Data Screen button on the
remote to see camera information.
The camera's web UI is
available but the camera does
not respond to commands sent
via RS-232 connection to the
OneLINK device.
The RS-232 cable to the
OneLINK device is not
connected, or is bad.
Connect a known good cable.
The camera's baud rate setting
doesn't match the settings on
the controlling device.
Check the baud rate setting at both
ends to be sure they match. The
camera's baud rate setting is available
on the System page in the web UI.
No H.264 video stream.
Streaming is not enabled.
Enable streaming: Streaming page in
the web interface.
The laser pointer is off-center in
the image area.
The laser pointer is out of
alignment.
Contact Vaddio Technical Support.
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
n
Temperatures above 40°C (104°F) or below 0°C (32°F)
n
High humidity, condensing or wet environments
n
Inclement weather
n
Severe vibration
n
Lunar environments not pressurized and climate-controlled to Earth-normal
n
Dry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
31
Configuration and Administration Guide for the DocCAM 20 HDBT Ceiling-Mounted Document Camera
