Problem
Probable Cause
Remedy
QML data logger has
power, but is not
functioning.
QML data logger is
damaged.
1. Connect the maintenance cable and start AWS
Client.
2. Open the QML data logger cover and press the
reset button.
After a few seconds, the terminal displays the QML
data logger startup messages.
General error in QML data
logger.
QML data logger is not
sending any data
(nothing is displayed).
Correct time is not set on
QML data logger.
Check the QML data logger time and date, especially
when you start it for the first time after the system has
been without power.
Timed operations do not work as expected if the
correct time is not set.
Setup is corrupted.
1. Press and keep down the reset button for a few
seconds. The QML data logger restarts and
displays the text
Using blank
configuration
.
2. Reload the setup.
QML data logger starts
up normally, but sends
error messages during
startup, for example,
!
Erroneous setup
file
.
Setup is not loaded
properly.
1. Reload the setup.
2. Set the station parameters. See
.
3. Restart the system.
Station parameters are
incorrect.
Communication modules
are in wrong order.
Check that the modules are in correct slots. See
Replacing QML Data Logger (page 94)
.
Communication module
is damaged.
1. Disconnect the power and replace the
communication modules.
2. To find the damaged module, replace one module
at a time.
3. Restart the system each time.
QML data logger does
not receive commands
typed in AWS Client.
Poor maintenance cable
connection.
Check the maintenance cable connection.
Wrong maintenance
connection cable in use.
Change the maintenance connection cable used.
Service connection is not
open.
Type
open
and press
ENTER
.
Port settings on the
computer and the QML
data logger do not match.
Use the following settings:
9600
bps,
8
data bits,
1
stop bit,
no parity
on the PC.
Chapter 6 – Troubleshooting
125
Summary of Contents for AWS310-SITE
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