22
EN
Useful information
C
The following simple issues can be handled by the user.
Please call the after- sale service department if the issues
are not solved.
Problem
Solution
Failed operation
Check whether the appliance is connected to power or whether the
plug is in well contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have
tripped.
Odor
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long-time
operation of the
compressor
Long operation of the refrigerator is normal in summer.
When the ambient temperature is high It is not suggestible having
too much food in the appliance at the same time.
Food shall get cool before being put into the appliance.
The doors are opened too frequently.
Light fails to get lit
Side panels are hot.
Check whether the refrigerator is connected to power supply and
whether the illuminating light is damaged.
Have the light replaced by a specialist.
Door can not be
properly closed
The door is stuck by food packages. Too much food is placed.
The refrigerator is tilted.
Loud noises
Check whether the floor is level and whether the refrigerator is
placed stably.
Check whether accessories are placed at proper locations.
Door seal fails to
be tight
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration (or blow it with
an electrical drier or use a hot towel for heating).
Troubleshooting
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