Valco Cincinnati
20-1
Service Needs
If you have problems with your system, please contact your Valco Cincinnati representative. If your need is urgent,
we encourage you to contact our corporate office in Cincinnati, Ohio, U.S.A. at (513) 874-6550, or Valco Europe in
the United Kingdom at (+44) 1952-677911. If the problem cannot be resolved on the telephone, Valco will
promptly arrange to have a technical representative visit your facility. Any charges for a service call will be quoted
at that time. Any part that fails during the warranty period shall be returned prepaid to Valco Cincinnati by the
customer for disposition.
Note!
Upon request, Valco Cincinnati personnel are available to repair or replace such parts at the customer’s
facility. Charges for this service include travel time and expenses.
If an equipment problem is the result of customer abuse, improper installation or operation, all travel time, labor,
parts, and expenses will be charged to the customer.
If the responsibility for a problem cannot be absolutely determined, the customer will be charged for travel time and
expenses only. No charge will be made for parts and labor.
Section 20—Service
Summary of Contents for MCP-25/MS
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