2
947068
TECHNICAL ASSISTANCE
When trouble is reported, verify there are no broken connections. Assistance in troubleshooting is available from the
factory. Call (540) 427-3900, and ask for Technical Support, or call (540) 427-6000 for Valcom 24-hour Automated
Support or visit our website at http://www.valcom.com.
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs
be necessary, attach a tag to the unit clearly stating company name, address, phone number, contact person, and the
nature of the problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
TROUBLESHOOTING CHART
PROBLEM
PROBABLE CAUSES AND CORRECTIONS
No Sound in Page Mode
Low Sound in Page Mode
Poor Listening in Talkback
Mode
1. Check tip and ring for audio at speaker.
2. Check tip and ring at control unit.
1. Check volume controls at page control.
1. Check talkback volume controls at page control. Set control at minimum suitable
listening level.
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for
a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund
of any such defective device within the warranty period, provided that:
1.
inspection by Valcom, Inc. indicates the validity of the claim,
2.
the defect is not the result of damage, misuse, or negligence after the original shipment,
3.
the product has not been altered in any or repaired by others and that factory sealed units are unopened (A service charge plus parts
and labor will be applied to units defaced or physically damaged)
4.
freight charges for the return of products to Valcom are prepaid,
5.
all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject
to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable
for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the
purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier
should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F. O. B. point.
Headquarters:
Valcom, Inc.
1111 Industry Avenue
Roanoke, VA 24013
Phone: (540) 427-3900
FAX: (540) 427-3517
In Canada:
CMX Corporation
35 Van Kirk Drive #11 and 12
Brampton, Ontario L7A1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
Valcom
Talkback
Page Control
Power Supply
(if required)
V-1069A
(up to 2
per zone)
Zone
Output
(Blue) Tip
(Orange) Ring
CONNECTIONS TO A V-1069A
