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refund of any such defective device within the warranty period, provided that:
1.
inspection by Valcom, Inc. indicates the validity of the claim;
2.
the defect is not the result of damage, misuse or negligence after the original shipment;
3.
the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service
charge plus parts and labor will be applied to units defaced or physically damaged);
4.
freight charges for the return of products to Valcom are prepaid;
5.
all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will
be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be
liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection
with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the
carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the
F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road
Roanoke, VA 24019-5056
Phone: (540) 563-2000
Fax: (540) 362-9800
TABLE 1 - TROUBLESHOOTING CHART
Symptoms
Solutions
1.
Red power reversal LED is lit.
A. Reverse power connections to pins 29 and
30.
2.
Will not trip ringing.
A. Verify -24VDC on pins 29 (+) and 30 (-).
B. Verify ring voltage is present on pins 16 and
17 (75VAC minimum).
3.
No output from amplified speaker assemblies. A. Listen (using a lineman’s test set) for audio on
8 Ohm output (pins 8 and 9).
B. Verify -24VDC to speakers.
Remember, GND is (+), -24VDC is (-).
4.
Unit will never release.
A. Refer to the appropriate connection Figure
and verify the dip switches are set properly.
5.
All call does not work.
A. Verify connections according to Figure 6.
B. Verify "all call out" of master unit is connected
to "all call in" of all other units.
C. Verify 8 Ohm output of master unit connected
to "all call audio in" of all other units.
D. Verify proper voltage and polarity on pin 29
(+) and 30 (-) of master unit.
E. Verify ring voltage is present on pins 16 and
17 of master unit when all call number is
dialed.
