Valcom VIP-814A, Manual

3                                                                                       947462 

K1

K2

K3

K4

+24V DC

1

PHONE PHONE

2

3

PHONE PHONE

4

N.
O

.

N.
C

.

COM

COM

N.
C

.

N.
O

.

N.
O

.

N.
C

.

COM

COM

N.
C

.

N.
O

.

Relay Connections: 

Access to the four form C 

relays is provided via two six pin screw terminal 
blocks.  The relays are labeled K1, K2, K3 and 
K4.  Each relay is brought out on three 
terminals.  The common contact (COM) is the 
middle terminal with the normally closed (N.C.) 
contact on the right and the normally open 
(N.O.) contact on the left.  Relay contacts are 
rated for 1A @ 24VDC. 
 
 
 
 

Rear View 

Setup 

Information specific to your application will need

to be programmed into the VIP-814A using a

computer.  The PC used for programming 
should be connected to the same subnet as the 
VIP-814A.  Setup will be done using the IP 
Solutions Setup Tool. Download the latest 
version of the free IP Solutions Setup Tool from 
the Valcom web site at 
www.valcom.com/vipsetuptool.

Status Indicator Lights 

The VIP-814A has 3 status indication lights on 
the front panel: 

STATUS: 

Illuminates at regular intervals during 

normal operation.  On steady indicates unit is in 
reset mode.   

The network jack provides two LED indicators: 

 
Green LED:

 (Link) Indicates Ethernet 

connection when illuminated. 

 
Yellow LED:

 (Activity) Indicator flashes to 

indicate network activity. 

 
TECHNICAL ASSISTANCE 

When trouble is reported, verify power is being 
supplied to the unit and there are no broken 
connections.  If a spare unit is available, 
substitute a spare unit for the suspected 
defective unit. 

Assistance in troubleshooting is available from 
the factory.  Call (540) 563-2000 and press 1 for 
Technical Support or via email at 
support@valcom.com.  

When requesting assistance, you should include 
all available information.  General information

and troubleshooting procedures are available on 
the Valcom website at www.valcom.com. 

Valcom equipment is not field repairable.  
Valcom, Inc. maintains service facilities in 
Roanoke, VA.  Should repairs be necessary, 
attach a tag to the unit clearly stating your

company name, address, phone number, 
contact person and the nature of the problem. 
Send the unit to: 

Valcom, Inc. 

Repair & Return Dept. 

5614 Hollins Road 

Roanoke, Va. 24019-5056  

.

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of 
normal use and service for a period of one year from the date of shipment.  This Limited Warranty obligation shall be limited to the replacement, repair or refund 
of any such defective device within the warranty period, provided that: 
 
1.   inspection by Valcom, Inc. indicates the validity of the claim; 
2.   the defect is not the result of damage, misuse or negligence after the original shipment; 
3.   the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts 
      and labor will be applied to units defaced or physically damaged); 
4.   freight charges for the return of products to Valcom are prepaid; 
5.  all units 'out of warranty' are subject to a service charge.  The service charge will cover minor repairs (major repairs will be subject to 
      additional charges for parts and labor). 

This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any 
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, 
maintenance, installation, removal  or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the 
specific Product covered by the warranty. 
 
Disclaimer.  

Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever including, without 

limitation, any 

WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.  

 
This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the carrier should be notified 
immediately.  Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point. 

Headquarters: 

Valcom, Inc. 

5614 Hollins Road   Roanoke, VA  24019-5056 

Phone:  (540) 563-2000   FAX:  (540) 362-9800