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3. My stove is switched on but there is no light, fan or heat.

The first thing to do is check the wall socket. To do this plug in a known working
appliance.  If the appliance you have plugged in works then there is a good chance that
the problem lies with the 13 Amp fuse in the stove plug. If either fuse or socket is
suspected, have them checked by an electrician.

4. My stove is on but there is no heat.

Check that the temperature lamp colour is at a setting above your ambient room

temperature.

Temperature lamp colour

Temperature range

Average temperature

Green 

Low .   

16° max

Amber 

Medium  

22° max

Red   

High .  

35º max

Alternatively a cut out device is fitted to the stove to prevent damage due to over

heating.  If it operates due to an obstruction in the airflow, the stove must be turned off
and allowed to cool for 15 minutes and the obstruction removed before restarting.

5. I Have a problem that is different to those in the previous examples 1- 4.

Below is a list of Useful Telephone numbers

For general advice about your stove:

VALOR FIRES TECHNICAL HELPLINE      08706 061 065.

To report faults or arrange for your stove to be serviced:

VALOR FIRES SERVICE      08706 090 081.

For sales or product information:

VALOR FIRES SALES     08706 061 067.

CALLERS IN THE REPUBLIC OF IRELAND

Call     0044 8706 061 065

For spares inquiries

Spare parts are available nationwide via the ‘interpart stockist network’. For your
local stockist consult Yellow pages under ‘Central Heating’.

When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.

Your Post Code

Type of Stove (Electric or gas)

The fault, problem or request.

Model, Name and serial number (This information can be found on a small label on

the rear of the stove). 

Page 12

INSTALLER AND OWNER GUIDE

© 

Baxi Heating U.K. Limited 2007.

All manuals and user guides at all-guides.com

Summary of Contents for Ashmond & Richmond 860

Page 1: ...is intended to help you install and care for your Valor Fires electric stove Please read carefully before installing and using your stove However if further information is required our Valor Fires Te...

Page 2: ...alor Fires All Valor Fires stoves are designed to meet the most stringent quality performance and safety requirements to provide our customers with many years of trouble free service This guide aims t...

Page 3: ...stance When lifting always keep your back straight Bend your legs and not your back Avoid twisting at the waist It is better to reposition your feet Avoid upper body top heavy bending Always bend from...

Page 4: ...hens Shower Rooms Swimming Pools etc Never use aerosols or steam cleaners on or around the stove Never route the electric cable under carpet etc Never install the stove close to curtains or combustibl...

Page 5: ...s etc away from the front of the stove They could obstruct the free flow of hot air from the fan and damage both soft furnishings and the stove Although the stove complies with all the safety standard...

Page 6: ...stove to an electrical socket If the electric cable is damaged to avoid a hazard it must be replaced by a Valor Fires authorised service agent or similarly qualified person See page 12 14 All externa...

Page 7: ...plastic fuel bed Arrange the coal to your liking It is not necessary to use all of the coal Fitting the batteries to the Remote Control Handset The remote control handset uses 2 x 1 5V AAA type batter...

Page 8: ...The appliance can be controlled by the manual control located on the left hand side of the heater outlet or by using the remote control handset Stove Controls Remote Control Handset Page 8 INSTALLER...

Page 9: ...r on Both the status lamp and temperature lamp turn amber The thermostat will maintain the room temperature to an average of approximately 22 Press Heat 2 Temp Setting button This is an ideal setting...

Page 10: ...button will adjust the temperature range and temperature lamp as below Temperature lamp colour Temperature range Average temperature Green Low 16 max Amber Medium 22 max Red High 35 max The heater cyc...

Page 11: ...following sections The lamp fitted to this stove is a 60Watt B22 230Volt clear bayonet lamp Due to the indeterminate life span and ease of replacement they are specifically excluded from the guarantee...

Page 12: ...efore restarting 5 I Have a problem that is different to those in the previous examples 1 4 Below is a list of Useful Telephone numbers For general advice about your stove VALOR FIRES TECHNICAL HELPLI...

Page 13: ...LABEL CONTAINING THE FASCIA CODE MAY HAVE BEEN PLACED INSIDE THIS BOX Fascia name Block Capitals Fascia code Can be found on information plate Block Capitals A LABEL CONTAINING THE SERIAL NUMBER MAY H...

Page 14: ...our dedicated national network of highly skilled engineers Nothing in this warranty will affect your statutory rights What you need to do if you experience a problem with the operation of the stove Re...

Page 15: ...Faults caused by inadequate supply of electricity Reimbursement of any third party repair or replacement costs that we haven t been told about or agreed with you in advance Compensation or consequent...

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