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Customer Care

Thank you for choosing Valor

All Valor appliances are designed to meet the most stringent quality, performance and safety

requirements to provide our customers with many years of trouble free service.  This guide aims to

improve your understanding and appreciation of your new Valor stove by providing simple and

informative instructions to enable you to install it and to ensure that you benefit from the excellent

performance and features it has to offer.
If you require further assistance, the 

Valor AdviceLine

 will be pleased to help.

Please telephone 

0345 626341

 (local rates apply in the United Kingdom)

FOR OTHER USEFUL TELEPHONE NUMBERS SEE THE LAST PAGE

Important Safety Instructions

It is important that the following safety instructions are followed

Always

 

install the stove in accordance with these instructions. If in doubt, obtain expert advice.

 

make sure that the electrical socket is accessible and located adjacent to, but not above or below, the

stove.

 

disconnect the stove from the electrical supply before carrying out cleaning, maintenance or replacing

lamps.

 

use a fireguard when young children and infirm persons can come into contact with the stove.

 

use genuine Valor spares.

Never

 

leave children unsupervised in a room where the stove is on.

 

obstruct or cover the fan outlet, cover the stove or force items into the stove openings.

 

use aerosols on or around the stove.

 

position furniture, curtains or other combustible materials within one metre of the stove.

 

use the stove to dry clothes etc.

 

operate the stove via a time switch. This could cause a fire risk if any clothing, fabrics or other

combustible materials are accidentally left placed over the stove when it switches on.

 

sit or stand on the heater.

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