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Warranty & Service
VanGuard microscopes are warranted by VEE GEE Scientific LLC
to be free from defects in material and workmanship for a period
of five (5) years from the date of purchase, except for electrical
components which have a one (1) year limited warranty. During
this period, VEE GEE Scientific, or its authorized service station,
will at their option and without charge, either repair or replace any
part found to be defective in materials or workmanship.
This warranty is subject to the following limitations and exceptions
and will not apply if:
1) There is lack of proof of date and place of purchase. The
purchase invoice must accompany the unit when sent in for repair.
The warranty extends to the original consumer purchaser only and
is not assignable or transferable.
2) The damage is due to normal wear and tear, misuse, abuse,
negligence, accident, inadequate maintenance, disregard
for operating instruction, or to any other cause not due to the
manufacture of the microscope (e.g., objective failure because of
oil penetration due to lack of timely cleaning).
3) The serial numbers, names, and/or functions are altered or
obliterated; or unauthorized repair or replacement of parts by the
End-User or an unauthorized third party while under warranty.
4) Consumable items (such as, but not limited to, bulbs) have failed.
This warranty expressly excludes transportation damage and
adjustment or readjustment. In no case shall VEE GEE Scientific
be liable to the Buyer or any person for any special, indirect,
incidental, or consequential damage whether claims are based
in contract or otherwise with respect to or arising out of product
furnished hereunder. For goods manufactured by any third party,
VEE GEE Scientific’s liability under warranty is limited to the terms
of the warranty by the supplier for the goods. All warranty work
shall be performed at the authorized service center. Contact your
distributor or VEE GEE Scientific to discuss the problem and obtain
instructions for the return of your microscope for repair. The original
purchaser returning this product must prepay all postage, shipping,
transportation, packaging, and delivery costs.
5 Year Limited Warranty
Contact Information:
Toll Free
800-423-8842
sales@veegee.com
techsupport@veegee.com
Web
veegee.com
If you experience problems setting up your
microscope or have service related questions
please contact your dealer or VanGuard
Microscopes directly at 1-800-423-8842.
O u r s t a n d a r d b u s i n e s s h o u r s a r e
7:00 a.m. - 5:00 p.m. Central Standard Time.
