© 2016 Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: info@vanosmedical.nl | W:
www.vanosmedical.com
© 2016 Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: info@vanosmedical.nl | W:
www.vanosmedical.com
28
User manual
| Solax Go! and Solax Deluxe
User manual
| Solax Go! and Solax Deluxe
10. Warranty
Your user manual is also the warranty form. Enter the relevant data on page five and keep this user manual safe.
10.1
Warranty application
On your scooter is a factory warranty label. It could also be possible that your dealer offers an additional warranty.
However, in this user manual we are assuming the only warranty is the one given by Van Os Medical.
This warranty is only granted to you as the consumer. It is not intended to be used commercially (like hiring or
institutional use). The warranty is limited to defects to materials and possible hidden shortages. Van Os Medical
guarantees the following components on your Solax scooter :
•
Warranty period on whole product: 2 years;
•
Warranty period on batteries and charger; 6 months.
10.2
Warranty conditions
The warranty period starts upon the date of purchase of your scooter . If within the warranty period, your scooter
develops a defect, it will be repaired or replaced. However you do need to provide to Van Os Medical a complete
warranty registration form or a copy of the bill with date of purchase.
Repairs and replacements must be fitted by an authorised Van Os Medical service agent. To qualify for the warranty,
your scooter must have an up to date service schedule. Furthermore, if a problem occurs, you need to inform the
Van Os Medical service agent immediately.
When parts of the scooter fail within the warranty period of purchasing, the part or parts will be repaired or
replaced free of charge, if the problem is a manufactory or material error and only if the scooter is with its original
owner, our warranties are non-transferrable between shops or persons
This warranty does not include any labour charges incurred by replacements. Replaced or repaired parts fall under
the same warranty conditions as the original scooter . Worn parts are not guaranteed, unless these parts are worn
as a direct result of an original manufacturer defect. These parts are for example upholstery, tyres, inner tubes and
similar kinds of parts. The warranty conditions above describe all scooter parts, and are applied for the models
bought at the normal price.
