售后服务
| VH-88
产品信息指南
Page 14 of 16
4
AFTER SERVICE
4.1
Support and service
Website:
Please visit http://www.vanch.net to get the product VANCH-VH
specification, optional accessories and necessary information
Customer support:
if you have questions about the specifications or the
website information can
’
t answer all your questions, you can contact with our
service staff. If your equipment need to repair , please contact with us to get the
service information ,delivery instructions and the cost for repair before deliver
the equipment to us.
Service:
please contact with our service staff if your equipment need
diagnostic service or other services. Please do not deliver your equipment
before contact with us. If your equipment meet the warranty conditions in the
warranty
，
please show us the proof of purchase date.
Please do as follows before contacting with us:
A.
Read the specification
B.
Prepare the follow information of the product
a)
model
b)
Serial number
c)
the proof of purchase date
C.
Prepare the equipment
，
the service staff may operating it .
D.
Prepare the questions
，
detailed description can help the customer
