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Troubleshooting

FRIA ISN’T WORKING/THE COOLING LIGHT WON’T TURN 
ON/THE FAN ISN’T MOVING: 

We recommend checking the plug and socket to make sure 
they’re connected. If this isn’t the solution, please contact us 
and we’d be happy to help.

 

FRIA ISN’T GETTING COLD: 

If Fria doesn’t seem to be cooling and the fan isn’t moving, 
this may mean the fan has been damaged. If this is the case, 
please contact us and we’d be happy to help.

 
TECHNICAL DATA

Power: Cold Mode 22-38W

Cool to: 20-30°F below ambient temperature

Power DC: 9-12V

All of our products come with a one-year warranty. Should the 
product contain manufacturer defects or if it does not work upon 
arrival, this warranty covers a max of two replacements within 
one year from the date you received your order. This warranty 
does not cover physical damage from misuse or accidental 
damage to the product. We will only honor warranty claims of 
purchases made from Vanity Planet or authorized dealers.

30-DAY CUSTOMER SATISFACTION GUARANTEE

 

If it doesn’t work for you, it doesn’t work for us. 
That’s our Customer Satisfaction Guarantee. If you are not 
completely satisfied with your Vanity Planet purchase, please 
review our return and refund policies on our website.

One-Year Warranty

There are no express warranties except as listed above. This 
warranty gives you specific legal rights and you may have 
other rights which vary from state to state.

Please do not return this product to the retailer. Contact us 
directly for warranty service.

VANIT YPL ANET.COM 
INFO@VANIT YPL ANET.COM

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