www.fmiproducts.com
125525-01E
37
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact FMI PRODUCTS, LLC’s Technical
Service Department at 1-866-328-4537.
When calling please have your model and
serial numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s
technical services web site at
www.fmiproducts.com
.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call FMI PRODUCTS, LLC’s Technical Ser-
vice Department at 1-866-328-4537.
When calling, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to
the factory.