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125784-01D
40
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS pilot lights but pilot flame goes
out before burners light.
Burner system lights from remote
but not from touch pad
Burner system does not ignite
the burner while the remote is
in the program mode.
Burner system shuts off after
operating 6 seconds then
sounds 5 beeps.
Low battery power in remote.
1. Equipment shutoff valve not fully
open
2. Missing or weak batteries at
power supply box or remote.
3. Thermocouple circuit between
the ods pilot and control module
is loose or damaged.
4. Pilot flame not touching thermo
-
couple, which allows thermo
-
couple to cool, causing pilot flame
to go out. This problem could be
caused by one or both of the fol-
lowing:
A) Low gas pressure or
B)Dirty or partially clogged ODS
pilot.
5. Thermocouple damaged
6. Control valve damaged.
1. Touch pad cable disconnected or
broken
2. Defective touch pad
1. Program mode does not work if
soft start is deactivated.
1. Short in touch pad wiring. BUT-
TON ERROR is shown in remote
display.
1. Batteries are weak. LOW BAT-
TERY is shown in remote display.
1. Fully open equipment shutoff
valve.
2. Check batteries and replace if
needed. (Batteries in the power
supply box can be tested with a
multimeter at the two connections
at the back of the battery housing
where the red and black wires are
connected. Set the multimeter to
DC voltage, initiate the ignition
sequence, and observe the volt
-
age while the system is lighting
(under load). The system will not
function under 3.8 volts and bat-
teries should be replaced if the
voltage is under 4.0 volts.).
3. Check thermocouple terminal
connection at the control module.
If it is loose, remove it with needle
nose pliers, using the pliers,
slightly close the terminal's open-
ing and reinstall on to the control
module.
4. A) Contact local natural or pro-
pane/LP gas company.
B) Clean ODS pilot (see Cleaning
and Maintenance , page 34) or
replace ODS pilot assembly.
5. Replace ods pilot assembly.
6. Replace control valve
1. Connect or replace touch pad and
cable.
2. Replace touch pad
1. Activate soft start in the remote.
1. Replace touch pad and wiring
harness.
1. Replace batteries in remote.
