www.fmiproducts.com
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SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
ACCESSORIES
FIREPLACE HOOD
Black - GA6050
Brushed Brass - GA6053
For all models.
Helps deflect heat away from
mantel or wall above fireplace. Fits openings
28" to 48" wide.
LAVA ROCK - GA6060
For all models.
Order when additional rock
is desired.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact FMI PRODUCTS, LLC’s Technical
Service Department at 1-866-328-4537.
When calling please have your model and
serial numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s
technical services web site at
www.fmiproducts.com
.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call FMI PRODUCTS, LLC’s Technical Ser
-
vice Department at 1-866-328-4537.
When calling, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
•
type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
Purchase these heater accessories from
your local dealer. If they can not supply these
accessories, call FMI PRODUCTS, LLC at
1-866-328-4537 for referral information. You
can also write to the address listed on the
back page of this manual.
VENT-FREE LOGMATE
®
FIREBOXES
Available in 32", 36" and 42" models.
Circulating fireboxes feature louvers and an
optional blower. Non-circulating, smooth face
models are ideal for custom trim applications
such as stone or marble.
VFB32C (CIRCULATING), VFB32NC
(NON-CIRCULATING) SERIES
FIREBOXES
For 18" and 24" log models.
VFB36C1, VFB42C1 SERIES
(CIRCULATING)
VFB36NC1, VFB42NC1 SERIES
FIREBOXES (NON-CIRCULATING)
For all log models.
FLOOR MEDIA KIT - FM100
For all models.
Includes lava rock, burner
embers, and burner cinders
CONTROL COVER KIT - CC100
For all models.
Includes control cover log
and 6 unique fall-away logs.