Troubleshooting/FAQ
15
Q. Why can’t Windows 98SE read my hard drive? It works with Windows XP/2000.
A. Windows 98SE cannot recognize the NTFS file system. If you wish to use the device
with Windows XP/2000 and Windows 98SE, you need to format the drive as FAT32.
Q. Why can’t I copy files larger than 4GB onto my NexStar 3?
A. You have probably formatted the hard drive in the FAT32 file system. FAT32 limits the
file sizes to 4GB maximum. The NTFS file system does not have this limitation.
Q.
Why does my NexStar 3 work with just one USB connector on some systems, but requires
2 on others?
A. USB specifications state that a USB port should provide 500mA of current. However,
not all computers, notably laptops, actually provide that full amount. As such, if your
hard drive requires nearly 500mA (0.5A) of current, then some systems maybe
require the use of the second USB connector for additionaly power.
