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COM3000 Integrator’s
Installation Manual
Date: January 2024
Version 1.1
2
COMPATIBILITY WITH PREVIOUS HARDWARE
Chassis
COM360
COM400
Notes
Equipment
COM46
X
X
COM51
X
X
QAM6
X
No QAM6 in COM400
QAM4
X
No QAM4 in COM360
Note:COM400 chassis will support COM46 cards, however one COM51 is required to program QAM4
3
PRE-INSTALLATION
3.1
TRAINING AND SUPPORT
It is recommended that installation technicians have completed the COM3000 system and MFH2 training.
Primary support for all Vantiva products is provided by the distributor who sold the product.
The Vantiva website is a valuable resource for information.
https://www.vantiva.com/video-multi-client-solutions-documentation-library/
The website contains:
•
Product Documentation and Manuals
•
Current Software Versions
•
Technical Tips
3.2
REQUIRED TOOLS
In addition to normal hand tools required for Coaxial and Ethernet installations the technician will need the
following tools:
•
DIRECTV Advanced Installation Meter (AIM)
•
Digital RF (QAM) signal level meter
•
Laptop computer
•
#10 Torx driver
•
All required personal protective equipment as required by OSHA and/or local requirements.
3.3
SITE SURVEY
A site survey of the property should be completed per DIRECTV requirements.