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COM 3000Troubleshooting
Date: Jan 2024
Version 1
7
RECEIVERLESS HD
Under certain environments DIRECTV will allow HD programming to be broadcast without Pro:Idiom
encryption. The programming is in MPEG4 format which some TVs will not receive. It is advised that
you test TVs on site and provide options for set top boxes for televisions that are not capable of
processing the MPEG4 signal. Consult with your distributor or DIRECTV area service manager for more
information on receiverless HD.
8
LEGACY EQUIPMENT
COM51A
COM51A is a specially configured COM51 card which works only with the Technicolor NTSC-8 analog modulator.
It will not stream IP video to a QAM or ethernet port.
Only the NTSC-8 will receive video data from a COM51A.
A COM51A is software upgradable to a standard COM51.
Note: When a COM51A is upgraded a COM51, any COM51A tuner licenses will be converted to COM51 tuner
licenses (which requires tokens)
COM50
COM50 is a specially built COM card with no ability to encrypt programming with Pro:Idiom. It was intended to
be used in RLHD+ systems only.
DCI401MCS
DCI401MCS is a setback box designed to accept Pro:Idiom encrypted QAM channels and output to a TV via HDMI.
Documentation for this product is available on the Technicolor website.
