one year limited warranty
Vario Hearables Ltd warrants these Novo modules against defects in materials and
workmanship for a period of one year from the date of original retail purchase.
If a defect exists, and this limited warranty is valid, at its option Vario Hearables Ltd
will repair the product at no charge where possible or replace the product. A repaired
or replaced product assumes the remaining warranty of the original product. When
a product or part is replaced, any replacement item becomes your property and the
replaced item becomes Vario Hearables Ltd’s property.
Obtaining warranty service
For limited warranty service, email hello@variohearables.com or call +44(0)1737 45 22
00. When you contact our customer service team you will be asked to provide your
name, address, telephone number and to provide proof of the original purchase
(receipt) containing a description of the product(s) and purchase date. Before you
send your product for limited warranty service please make sure you copy all relevant
documents for your files (receipts, etc.). Shipping and processing fees may be
incurred.
Exclusions and limitations
This Novo One Year Limited Warranty applies only to Novo modules distributed by or
for Vario Hearables Ltd that can be identified by the Vario Hearables Ltd logo. Vario
Hearables Ltd’s One Year Limited Warranty does not apply to any other products that
may appear to be authentic but were not distributed/sold by Vario Hearables Ltd.
This limited warranty extends only to the original consumer purchaser and is not
transferable. In addition, proof of purchase must be demonstrated.
This limited warranty does not apply to damage caused by accident, abuse, misuse
or misapplication; to damage caused by improper maintenance (including
unauthorised parts service); to a product or part that has been modified in any way
and or if any Vario Hearables Ltd serial number or logo has been removed or defaced.
No Vario Hearables Ltd reseller, agent, or employee is authorised to make any
modification to this warranty.
Warnings
Product life and the protection it provides may be dramatically reduced if these
instructions and warnings are not adhered to.
Always wear hearing protection in noisy environments.
Choking hazard. Keep away from small children.
Always ensure that the module is securely located in the eartip, and that an airtight
seal is achieved within the ear canal.
Improper fitting will result in severely reduced attenuation.
Sudden or fast removal of your Vario Novos may damage the eardrum.
You should not use the optional lanyard where there is a risk that the lanyard could
be caught up during use.
Do not remove your Vario Novos by pulling on the lanyard.
Regularly inspect your Vario Novo modules, eartips and filters for serviceability.
Replace or repair to maintain maximum protection.
Should any defect in materials or workmanship be found, contact Vario Hearables
immediately. See Warranty for details.
Do not expose your Vario Novos or eartips to alcohol or chemicals. Do not expose to
extreme temperatures or humidity.
Dispose of batteries, silicone moulds and modules responsibly according to local
regulations, or return to Vario Hearables Ltd.
Vario Novos are not designed or made to be used as hearing aids.
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Summary of Contents for Novo Enhanced
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