VariQuest
®
Perfecta™ 3600STP
User’s Guide
6-25
Troubleshooting Print Quality Issues
Black Ink Rubs Off
Problem
Suggested Action
Black ink comes off when you
touch the print.
This problem may be caused by printing with matte black ink on
glossy paper. The printer will not use matte black ink if it knows
that the paper will not retain it.
To avoid matte black ink, you select
Photo Glossy Paper
as the
paper type (in the Photo Paper category).
Object Edges Not Sharp
Problem
Suggested Action
The edges of objects are stepped
or not sharp.
If edges of objects or lines appear to be poorly defined or lighter in
density and you have already set the print-quality slider to
Quality
in the driver dialog:
1. Select the custom print-quality options.
2. Try setting the quality level to
Speed
. See