aXsGUARD Identifier 3.0.2.0 Product Guide v1.5
aXsGUARD Identifier
2.7.4
Client Component Licensing
Certain Client modules – such as the IIS Modules – also require a License Key to be loaded into their Client
component record. Otherwise, the aXsGUARD Identifiers to which they connect reject their authentication requests.
Client component licenses can also be evaluation (time-limited) licenses.
For more information on client component licensing, please see section
2.8
Support Procedure
If you encounter problems with a VASCO product, please follow the steps below:
1.
Check if your problem has been resolved in the online Knowledge Base at:
2.
If you are unable to solve your problem with the Knowledge Base, please contact the company which sold
you the VASCO product.
3.
If your supplier is unable to solve your query, they will automatically contact the appropriate VASCO expert. If
necessary, VASCO experts can access your aXsGUARD Identifier remotely to solve any problems. Remote
support and access to your aXsGUARD Identifier are achieved through the VASCO Service Center and the
infrastructure described in the following section (see also section
©
2009 VASCO Data Security
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