Personal aXsGUARD - 7.7.1
Chapter 3. Features and Concepts
© VASCO Data Security 2013
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3.8. Remote Administration
3.8.1. HTTPS
The PAX is administered via a web-based Administration Tool. HTTP is the default protocol, but you also
have the option to switch to HTTPS. The benefit of HTTPS is that any sensitive information that needs to be
transferred to the appliance is transmitted securely, since the link is encrypted.
3.8.2. Administration User Levels
There are two user levels; the admin and the user level.
• The admin level is required to configure system-critical settings, such as certificates and IP address(es) of
aXsGUARD Gatekeeper VPN server(s) on the Internet.
• The user level is limited to stopping and starting the VPN connection, initiating a remote support connection
and rebooting the PAX .
3.8.3. Remote Support
Users can request remote support via the web interface of the PAX system. This action initiates a secure
connection towards the VASCO support center, which enables our support engineers to access the PAX
for troubleshooting. As an alternative, VASCO can configure any PAX so that it has a permanent secured
connection to the VASCO service center.
3.9. Embedded Help
If you get stuck, the aXsGUARD Gatekeeper offers help text that is permanently embedded in the interface.
Just click on "Help" at the top-right corner of the PAX configuration screen.
Figure 3.5. Embedded Help
