Vasco Personal aXsGUARD, How-To Manual

Page 1: ...E mail Storage How To Version 8 0 0...

Page 2: ...6 2 4 Mail Client Protocols 7 2 4 1 POP3 7 2 4 2 IMAP 7 2 4 3 POP3 vs IMAP 7 2 5 Transport Layer Security TLS 7 2 5 1 Purpose 7 2 5 2 Configuration 8 2 6 E mail Envelope Header and Body 8 2 6 1 Overv...

Page 3: ...iguration 29 5 Webmail 31 5 1 Overview 31 5 2 Supported Webmail Clients 31 5 3 Server Configuration 31 5 3 1 Feature Activation 31 5 3 2 Selecting your Webmail Client 31 5 3 3 Group Configuration 33 5...

Page 4: ...IRES LIABILITY DESPITE THE FOREGOING EXCLUSIONS AND LIMITATIONS Intellectual Property and Copyright VASCO Products contain proprietary and confidential information VASCO Data Security Inc and or VASCO...

Page 5: ...e of the AXS GUARD which allows you to access e mails with an Internet browser In Chapter 6 POP3 IMAP and Webmail Logs we take a look at the POP3 IMAP and Webmail logs In Chapter 7 Troubleshooting we...

Page 6: ...Security Policies are applied to specific users or groups of users and can also be applied to specific computers and the entire system 1 4 2 Spare Units A Spare Unit is an unlicensed appliance with l...

Page 7: ...re the AXS GUARD 3 Licensing the appliance 1 4 4 Configuration Wizards Use the configuration wizards to configure your system essentials more easily 1 5 About VASCO VASCO is a world leader in strong a...

Page 8: ...traditional paper mail travels the world via post offices as illustrated below On the Internet the role of post offices or sorting offices are assumed by Mail Transfer Agents or MTAs The concept of e...

Page 9: ...is available in the AXS GUARD Firewall How To which can be accessed by clicking on the permanently available Documentation button in the Administrator Tool Granting e mail Access to a Group To grant...

Page 10: ...e com and store apple com Each of these sites could be hosted on different machines The AXS GUARD MTA allows you to handle mail for one or multiple domains All e mails for a configured domain can eith...

Page 11: ...s Once the e mails are retrieved by one client they cannot be accessed by another client since the messages are downloaded from the server and stored locally on the client Even if the client is config...

Page 12: ...the envelope and its contents which we explain in the following sections 2 6 2 Mail Envelope The envelope encapsulates the message It contains all the information needed for transporting the message s...

Page 13: ...eld Subject A brief summary of the contents of the message Date The local time and date when the message was written BCC Blind Carbon Copy The e mail address es in this field are not visible to other...

Page 14: ...This e mail address is used to report MTA problems Other e mail aliases are automatically created on the AXS GUARD e g sysdeamon domain com spam domain com etc The postmaster e mail alias is linked t...

Page 15: ...2 8 Distribution Lists 2 8 1 Definition A distribution list is an easy method to send an e mail to multiple recipients through a single e mail address which is in fact an alias see Section 2 7 Aliase...

Page 16: ...d Figure 2 11 Creating a Distribution List Field Description Name A name for the distribution list Invalid characters are not accepted Description Provide a description for the distribution list not r...

Page 17: ...ce message individually This means 100 configurations on your appliance with the risk of someone forgetting to do so Doing this at the system level makes more sense in this case and only requires a si...

Page 18: ...essage is sent to userX the appliance will only send one automatic response i e the one that was configured by the user Users cannot change their auto response settings unless authorized by the AXS GU...

Page 19: ...e your configuration 2 9 6 System Level Configuration 1 Navigate to E mail General 2 Check auto response active 3 A new tab will appear Complete the settings as explained in the table below 4 Update y...

Page 20: ...sers 2 Select the account of which messages should be automatically deleted 3 In the e mail tab select delete incoming mail immediately 4 To notify senders configure the auto response functionality se...

Page 21: ...cked by the AXS GUARD mail content filtering system before they are forwarded Figure 2 16 E mail Forwarding Concept 2 11 2 Configuration In this section we explain how to configure e mail forwarding o...

Page 22: ...ilbox as if the hard quota has been exceeded The frequency of notifications can be configured see Section 2 12 3 Quota Notifications Administrators can also verify the status of the quota to see how m...

Page 23: ...Mailbox Quota Warning Enter the size of the soft quota see Section 2 12 1 Definition in Megabytes Mailbox Quota Limit Enter the size of the hard quota see Section 2 12 1 Definition in Megabytes Table...

Page 24: ...uota notification Sends quota notifications to the specified e mail address es Check the size of the user mailboxes Select the appropriate frequency Table 2 7 Quota Notification Settings Users can sen...

Page 25: ...ver E mail on the AXS GUARD IMAP server For practical reasons explanations are limited to Microsoft Outlook 2007 3 2 POP3 To configure Outlook 2007 1 Open Outlook 2007 2 In the menu go to Tools Accoun...

Page 26: ...e following settings Your name Your AXS GUARD e mail address Set the Account Type to POP3 Incoming mail server Enter the LAN IP address or internal FQDN of the AXS GUARD Outgoing mail server Enter the...

Page 27: ...POP3 Account 12 Close the Test Account Settings window 13 Click on Next if the account test completed successfully Make sure that the entered user settings user name and password are identical to the...

Page 28: ...ok 2007 POP3 Configuration 3 3 IMAP To configure Outlook 2007 1 Open Outlook 2007 2 In the menu go to Tools Account Settings 3 Click on New 4 Choose Microsoft Exchange POP3 IMAP or HTTP 5 Click on Nex...

Page 29: ...me Your AXS GUARD e mail address Set the Account Type to IMAP Incoming mail server Enter the LAN IP address or internal FQDN of the AXS GUARD Outgoing mail server Enter the LAN IP address or internal...

Page 30: ...Click on Next if the account test completed successfully Make sure that the entered user settings user name and password are identical to the ones entered on the AXS GUARD Make sure the user is authe...

Page 31: ...ful search and browsing capabilities The structure of the Address Book and its use is similar to a phone book a user name leads to an e mail address 4 2 2 Server Configuration In this section we expla...

Page 32: ...Settings Making Address Book Entries 1 Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To which is accessible via the Documentation button 2 Navigate to E mail Address...

Page 33: ...on the AXS GUARD sys email Firewall Policy 1 Open Outlook 2007 2 Got to Tools Account Settings 3 Click on the Address Books Tab 4 Click on New 5 Select Internet Directory Service LDAP 6 Click on Next...

Page 34: ...mail Storage How To Version 8 0 0 Chapter 4 Address Book Configuration VASCO Data Security 2014 30 Figure 4 5 Address Book Search In the search field press the space bar to view all address book entri...

Page 35: ...he AXS GUARD appliance offers the choice between two webmail clients SquirrelMail is a standards based webmail package written in PHP It includes built in pure PHP support for the IMAP and SMTP protoc...

Page 36: ...bmail client Roundcube or SquirrelMail Default E mail Domain Enter the name of your default e mail domain If left empty the system domain will be used LDAP Base Enter the country where the users in th...

Page 37: ...s the name of the folder where draft messages are stored No draft messages are stored if this field is left empty A user can overrule this default setting with a user specific setting in the webmail i...

Page 38: ...l 1 Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To which is accessible via the Documentation button 2 Navigate to Users Groups Users 3 Select the desired user in th...

Page 39: ...to configure Authentication for the Webmail service For details about Authentication see the AXS GUARD Authentication How To which is accessible via the Documentation button in the Administrator Tool...

Page 40: ...7 Customizing your Webmail Logo Also see Section 5 3 2 Selecting your Webmail Client To change the default AXS GUARD logo to your company logo 1 Log on to the AXS GUARD Administrator Tool as explained...

Page 41: ...GUARD Webmail server 1 Open an Internet browser e g Internet Explorer 2 In the URL field enter https followed by the FQDN or external IP address of the AXS GUARD followed by a forward slash and webmai...

Page 42: ...logs 6 2 Accessing the POP3 and IMAP Logs 1 Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To which is accessible via the Documentation button in the Administrator Too...

Page 43: ...rify if the user has e mail LDAP access sys email Firewall Policy see Section 2 2 3 E mail Firewall Policy Settings 3 Verify if the user has not been locked Authentication Status Blocked Users and Hos...

Page 44: ...dress or network range Example 7 1 Unknown range Assume that your AXS GUARD s secure device has the following IP address 10 132 30 192 19 A client is connecting to the AXS GUARD but from a network ran...

Page 45: ...lved and reported in the Knowledge Base at the following URL http www vasco com support 2 If there is no solution in the Knowledge Base please contact the company which supplied you with the VASCO pro...

Page 46: ...nt 21 3 2 Manually Configure POP Server Settings 22 3 3 Manually Configure POP Server Settings 22 3 4 POP3 Account Settings 23 3 5 Testing the POP3 Account 23 3 6 Completing the Outlook 2007 POP3 Conf...

Page 47: ...2 2 Connection Settings 9 2 3 Alias Configuration Settings 12 2 4 Auto Response Settings 15 2 5 Forwarding Settings 18 2 6 Overview of Quota Configuration Settings 19 2 7 Quota Notification Settings...

Page 48: ...E mail Storage How To Version 8 0 0 VASCO Data Security 2014 xliv List of Examples 2 1 Holiday season 13 2 2 Automatic responses at the user and system level 14 7 1 Unknown range 40...

Page 49: ...ding 16 H Hard quota 18 Header 8 I IMAP 7 Internet Message Access Protocol 7 L LDAP 27 Licensed appliance 2 Lightweight Directory Access Protocol 27 M Mail client 4 Mail Transfer Agent 4 Mail User Age...