aXsGUARD Identifier 3.0.2.0 Product Guide v1.5
Remote Support
13.4
Tracing
Tracing provides extra troubleshooting information for VASCO experts.
Tracing can be activated by system administrators or VASCO experts using the aXsGUARD Identifier Configuration
Tool.
If a VASCO expert cannot use the remote support function, the system administrator needs to activate the tracing
option in the Configuration Tool, download the tracing information and forward it to the VASCO expert (see the
aXsGUARD Identifier Installation Guide for more information).
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2009 VASCO Data Security
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