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non-Warranty SerVice
Should your service not be covered by warranty,
service will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to
payment of the service without notification. Service
estimates are available upon request. You must include
this request with your item submitted for service. Non-
warranty service estimates will be billed a minimum of
1/2 hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express,
and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizon-
hobby.com/content/_service-center_render-service-
center.
attention: horizon service is limited to Product
compliant in the country of use and ownership.
if received, a non-compliant Product will not be
serviced. further, the sender will be responsible
for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice
and at the sender’s expense. horizon will hold non-
compliant Product for a period of 60 days from
notification, after which it will be discarded.
Warranty and SerVice contact inforMation
country of
PurchaSe
horizon hoBBy
contact inforMation
addreSS
United States
of America
Horizon Service Center
(Repairs and
Repair Requests)
servicecenter.horizonhobby.com/
RequestForm/
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Horizon Product Support
(Product Technical
Assistance)
www.quickbase.com/db/
bghj7ey8c?a=GenNewRecord
888-959-2306
Sales
sales@horizonhobby.com
888-959-2306
United
Kingdom
Service/Parts/Sales:
Horizon Hobby Limited
sales@horizonhobby.co.uk
+44 (0) 1279 641 097
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Germany
Horizon Technischer
Service
service@horizonhobby.de
+49 (0) 4121 2655 100
Christian-Junge-Straße 1
25337 Elmshorn
Sales: Horizon Hobby
GmbH
France
Horizon Hobby SAS
infofrance@horizonhobby.com
+33 (0) 1 60 18 34 90
11 Rue Georges Charpak
77127 Lieusaint, France
China
Service/Parts/Sales:
Horizon Hobby - China
info@horizonhobby.com.cn
+86 (021) 5180 9868
Room 506
No. 97 Changshou Rd.
Shanghai, China 200060
