16
contact inforMation
country of
PurchaSe
horizon hoBBy
addreSS
Phone nuMBer / eMail addreSS
United States
of America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
productsupport@horizonhobby.com
Horizon Product Support
United
Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye, Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
Germany
Horizon Technischer
Service
Christian-Junge-Straße 1
25337 Elmshorn
+49 (0) 4121 2655 100
service@horizonhobby.de
France
Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint
+33 (0) 1 60 18 34 90
China
Horizon Hobby - China
Room 506
No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
info@horizonhobby.com.cn
liMitation of liaBility
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDI-
RECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL
LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEG-
LIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF
LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual
price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act
of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared
to accept the liability associated with the use of the
Product, purchaser is advised to return the Product im-
mediately in new and unused condition to the place
of purchase.
laW
These terms are governed by Illinois law (without regard
to conflict of law principals). This warranty gives you
specific legal rights, and you may also have other rights
which vary from state to state. Horizon reserves the
right to change or modify this warranty at any time
without notice.
warranty serViCes
queStionS, aSSiStance, and rePairS
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly,
setup or use of the Product has been started, you must
contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions
and service you in the event that you may need any
assistance. For questions or assistance, please visit our
website at www.horizonhobby.com, submit a Product
Support Inquiry, or call 877.504.0233 toll free to speak
to a Product Support representative.
inSPection or SerViceS
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submis-
sion process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA) num-
ber. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/
content/_service-center_render-service-center. If you
do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with in-
structions for submitting your product for service. When
calling Horizon, you will be asked to provide your com-
plete name, street address, email address and phone
number where you can be reached during business
hours. When sending product into Horizon, please in-
clude your RMA number, a list of the included items, and
a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consider-
ation. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
notiCe: do not ship li-po batteries to horizon.
if you have any issue with a li-po battery,
please contact the appropriate horizon
product support office.
Warranty requireMentS
for warranty consideration, you must include
your original sales receipt verifying the proof-of-
purchase date.
Provided warranty conditions have
been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the
sole discretion of Horizon.
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