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Warranty Service

•  18-Month Default Warranty

•  Lifetime Technical Support

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject 
to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including 
interference that may cause undesired operation.

WEEE Compliance

DO not to dispose of product as unsorted municipal waste and to collect 
such WEEE separately, for proper treatment, recovery and recycling, 
please take this product(s) to designated collection points where it 
will be accepted free of charge. Please contact your local authority for 
further details of your nearest designated collection station.

E-mail

support@vava.com 

Manufacturer

Manufacturer: Shenzhen NearbyExpress Technology Development 
Co.,Ltd.
Address: Floor 7, Building E, Galaxy World Phase II, Shenzhen, China

Learn more about the EU Declaration of Conformity:

https://www.vava.com/pages/user-manual 

Rev_1.1_EN

Made in China

Troubleshooting

Q: How to use the microphone of webcam?

A:

 1. If your computer has a mic, the audio will use the default mic on 

your PC. Please manually switch to the microphone of webcam.

2. Try with other apps with video call function.

Q: How to set the webcam as the primary audio device of my computer?

A:

 1. Select Control Panel – Audio, then select VAVA VA-VD020 as the 

default device for playing and recording.

2. Mac OS X: Select System Preference – Audio, then select VAVA 

VA-VD020 as the default device for audio input and output.

3. In your app with video call function, check the audio settings and 

make sure you have enabled VAVA VA-VD020.

Q: Is the webcam applicable for smart TV?

A: 

Webcam is only applicable for PC, but it can be compatible for smart 

TVs which support UVC protocol, not for all smart TVs.

Q: What if the computer cannot detect the webcam?

A:

 1. Try with other ports of your computer.

2. Make sure the webcam is not connected to USB concentrators or 

hubs.

3. Try with another computer.
4. Restart your computer and try again.

Safety Instructions

For Best Performance & Maintenance
•  If the webcam becomes hot after running for a long time, stop using it 

for a period.

•  Do not touch the lens with fingers, sharp or coarse materials; use a 

clean, soft cloth for cleaning.

•  Do not use in hot, cold, dusty or humid locations.

•  Avoid dropping the camera; impacts may cause damage to the lens, 

internal malfunction or scratches to the camera surfaces.

Use on Computer

Windows OS

1. Select         , and then select “Camera” in the list of apps, or type 

“camera” in the search bar.

2. If you want to use the camera within other apps, you will need to 

enable the camera in the “Windows Security Settings”.

3. Select Photo or Video and take a picture or make a video. Select

 

 > Photos to see photos or videos.

Mac OS

1. Select “Finder”, click “Applications”, and start “Photo Booth”. (Refer to 

Photo Booth Guide in Apple official website.)

2. If you want to use the camera within other apps, you will need to 

enable access in the Mac OS “Security & Privacy settings”.

3. Select the camera from the list of attached devices in the app to see 

photos or videos in Photo Booth.

*You can capture HD Video with “QuickTime Player”.

Hardware Requirements

•  3.6GHz Intel® Core™2 Duo or above
•  Audio format: PCM, compatible with UAC1.0
•  Video format: YUV, MJPEG
•  USB 2.0 port

Requirements for 2K HD video recording

•  3.6 GHz Intel® Core™2 Duo
•  8 GB RAM
•  2560 x 1440 HD screen resolution

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