11
Vax Careline
0870 606 1248
troubleshooting / uk service & help / technical specification
6. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
ON/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Dirty water tank not installed correctly.
Solution:
Refer to page 9 for fitting information.
Cause:
Obstruction in hose/nozzle.
Solution:
Remove hose and clear obstruction.
Cause:
Broken or worn belt.
Solution:
Replace the belt. See page 10.
Cause:
Brushbar is worn.
Solution:
Replace the brush bar. See page 10.
PROBLEM: Liquid escaping from the carpet washer.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Dirty water tank not installed correctly.
Solution:
Refer to page 9 for fitting information.
Cause:
Solution tank not installed correctly.
Solution:
Make sure the tank is securely locked in place
PROBLEM: Clean solution won’t dispense.
Cause:
Solution tank not installed correctly.
Solution:
Make sure the tank is securely locked in place.
Cause:
Solution tank empty.
Solution:
Refill tank. Refer to page 6 for instructions.
7. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 6.00pm
Saturday-Sunday
9.00am to 5.00pm
An answerphone is available outside of these hours. Any
queries or concerns about using the Vax, call the Vax
Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
8. Technical Specification
Voltage:
220-240V ~50Hz
Wattage:
900W
Capacity:
Clean water tank - 4 litres
Dirty water tank - 2.3 litres
Cord length:
7.5 metres
Weight:
8.9kg
Subject to technical change without notice.
!
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