9. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
Cause:
Thermal cut out.
Solution:
Refer to page 3 for information.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Lower hose not connected properly.
Solution:
Refer to page 4 for fitting information.
Cause:
Dirt container not installed correctly, or full.
Solution:
Review dirt container replacement.
Cause:
Broken or worn belt.
Solution:
Replace the belt.
Cause:
Clogged filters.
Solution:
Remove, clean and replace filters.
Cause:
Nozzle/hose or hose inlet is clogged.
Solution:
Remove nozzle/hose and obstruction.
PROBLEM: Dust escaping from the vacuum cleaner.
Cause:
Dirt container full.
Solution:
Empty dirt container.
Cause:
Dirt container not installed correctly.
Solution:
Review dirt container replacement.
Cause:
Hose not installed properly.
Solution:
Review vacuum cleaner assembly.
10. UK Service & Help
Vax Careline:
(UK) 0844 412 8455
(ROI) 1-800 928 308
Monday-Friday
8.30am to 6.30pm
Saturday-Sunday 9.00am to 5.00pm
Any queries or concerns about using the Vax, call the
Vax Careline. Please make a note of the serial number and
model number of the carpet cleaner before calling. For
the nearest Service Agent, please call the Vax Careline.
vax.co.uk
11. Technical Specification
Voltage:
220-240V ~50Hz
Wattage:
1500-1800W
(depending on model)
Capacity:
3 litres
Filters:
HEPA
(VS-190, VS-190U, VS-190R, VS190PO,
VS-190S)
HEPA, antibacterial and carbon
(VS-190P,
VS-190APP)
HEPA and carbon
(VS-190C)
Cord length:
6-7m
Weight:
6.3kg (approx)
Subject to technical change without notice.
!
vax.co.uk
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