Troubleshooting Guide
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation
or wiring. If you experience any faults, please check this Troubleshooting Guide. If a problem cannot be
remedied or you are experiencing difficulty in installation, please call our Customer Service Department
(1-800-887-6326).
PROBLEM
1. If fan does not start:
2. If fan sounds noisy:
3. If fan wobbles:
4. If light does not work:
1. Check main and branch circuit fuses or circuit breakers.
2. Make sure that the wall control is turned "ON".
1. Make sure all screws in motor housing are snug. (not over tightened)
2. Make sure the screws which attach the fan blade holders to the motor are tight.
3. Make sure wire nut connectors at the back of light kit. are not rattling against each
other or against the interior wall of the back of light kit.
CAUTION: Make sure main power is turned off before accessing light kit.
4. Check to be sure the light kit is secured on motor tightly.
5. Some fan motors are sensitive to signals from Solid State variable speed
controls.
6. Allow "break-in" period of 24 hours. Most noises associated with a new fan will
disappear after this period.
All blades are weighed and grouped by weight. Natural woods vary in density
which could cause the fan to wobble even though all blades are weight-matched.
The following procedures should eliminate most of the wobble. Check for wobble
after each step.
1. Check that all blades are screwed firmly into blade holders.
2. Check that all blade holders are tightened securely to motor.
3. Make sure that canopy and hanger bracket are tightened securely to ceiling
outlet box and outlet box is mounted firmly to ceiling joist.
4. Most wobble problems of fan are caused when blades are not in equal level. To
check the blade levels, select a point on the ceiling above the tip of any blade.
Measure the distance from the ceiling to the blade tip, to an accuracy of 1/8
inch. Rotate the blades until the next blade is in the measuring position. Repeat
measurement for each blade. If all blade levels are not equal, you can adjust
blade levels by the following procedure. To adjust a blade tip down, insert a
washer (not supplied) between the blade and blade bracket at the screw
closest to the motor. To adjust a blade tip up, insert washer (not supplied)
between the blade and blade bracket at the two screws farthest from the motor.
5. Interchanging two adjacent blades could redistribute the weight and possibly result
in smoother operation.
1. Check blue wire from fan to make sure it is connected to hot wire from supply wire
coming out of the ceiling.
2. Check for loose or disconnected wires in fan light kit.
SUGGESTED REMEDY
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