a.The recommended operating temperature range
is: 0-35 degrees; excessive cold, overheating, or high
temperature environments will reduce battery life
and affect product performance.
b.Do not use under thunderstorms.
c.After a long period of non-use, please charge it
before use.
d.Please use a dry soft cloth to clean the earbuds.
e.If there is water or sweat at the notch, wipe it with
a dry cloth, it will not affect normal use.
Maintenance:
1.The earbuds cannot be paired with the mobile
phone.Please check whether the earbuds are in
pairing or back-to-back mode, and check the mobile
phone Bluetooth search function.
2.The earbuds cannot be turned on.Please check if
the earbuds are fully charged and charge them.
3.Can I replace the battery of earphone?
No, these earbuds use the non-removable battery.
Notes on Charging
Common Problem
Bluetooth earphones
Charging case
Charging Cable
Spare ear caps
User Manual
X2
X1
X1
X1
X2
Official website
veatool.cn
Amazon@veatool.cn
4.Can I use the earbuds while driving?
You can use earbuds while driving, while driving
and minimize the volume.
5.The earbuds are disconnected from the phone.The
efective distance of these earbuds are 10 meters
indoors. If the distance between the mobile phone
and the earbud exceeds 10 meters or there are
multiple obstacles, the earbud and the mobile phone
will be disconnected. Please keep the earbud within
the efective distance.
6.After the earbuds are connected to a computer or
mobile phone, hear different sounds?Because
Bluetooth is a wireless technology, it is very sensitive
to objects between the earbuds and the connected
device.Please check whether there is metal or other
objects in the connection range that affect the
connection.
7.After the Bluetooth earbuds are connected to the
Customer Service Email : Amazon@veatool.cn
Office Web: veatool.cn
No matter the product is lost, outdated, broken or
you just don’t like this product, please contact our
customer service Amazon@veatool.cn , she will do
her best to give you a satisfactory answer.
Customer Sopport
5.Pls put the items and accessories to the places
which can not be touched by kids or pets to avoid
any unexpected accidents.
6.Earbuds and charging case are with built in
rechargeable battary,can not be dis-assembled ,Pls
make sure the earbuds and case are fully charged
before using it for first time.
1.keep this product away from high temperature
areas.
2.Please try to use qualified chargers and charging
cables, and try to avoid using high current and
voltage fast charging devices to charge this product.
3.The waterproof grade of this product is IPX5,
please choose the appropriate scene to use this
product.
4.Do not disassemble or refit the earbuds for any
reason, it make broken or born the earbuds, Please
send it to sales agency to repair.
Safety Problem:
mobile phone, can the earphone be used to control
the applications on the mobile phone?The software
settings of device applications may be different, so
that the functions of individual applications do not
support the earphone controlling.