© Vectron Systems AG | Current as of 11/19 | Subject to error and technical modification.
45
9. Errors, possible reasons and
troubleshooting
Errors
Possible reasons
Troubleshooting
The
POS Touch 15 II Wide
cannot be switched
on
The safety plug is not put into a
voltage-carrying outlet.
Put the safety plug of the
supplied mains cable to an
earthed socket to which
alternating current between
110 and 240 volts is connected
and which is protected with a
residual-current circuit breaker.
The power supply plug is not put
into the power connector of the
.POS Touch 15 II Wide
Put the power supply plug into
the power connector of the
POS Touch 15 II Wide.
The On/Off key is damaged.
Contact your Vectron specialist
retailer.
The power supply is damaged.
Contact your Vectron specialist
retailer.
The POS Touch 15 II Wide is
damaged.
Contact your Vectron specialist
retailer.
The
POS Touch 15 II Wide
does not react to
your entries.
The signed-in operator is not
authorized for the respectiv
function.
Contact your Vectron specialist
retailer.
The Vectron POS software is
malfunctioning.
Reboot the POS Touch 15 II Wide
as described in chapter 7.1.3
“POS Touch 15 II Wide Restart”
on page 31
Programming and configuration
of the POS Touch 15 II Wide are
faulty.
Contact your Vectron specialist
retailer.
The touch screen is damaged.
Contact your Vectron specialist
retailer.
Summary of Contents for POS TOUCH 15 II WIDE
Page 1: ...User Manual POS Touch 15 II Wide...
Page 2: ......
Page 3: ...YOUR VECTRON DEALER...