Veeder-Root TLS-4 Series, Troubleshooting Manual

Page 1: ...Troubleshooting Guide TLS 4XX Series Consoles Manual No 577013 918 Revision D Software Version 3A...

Page 2: ...r Terms and Conditions VEEDER ROOT S PREFERRED CARRIER 1 Contact Veeder Root Customer Service at 800 873 3313 with the specific part numbers and quantities that were missing or received damaged 2 Fax...

Page 3: ...Device Identifiers 5 1 Displayed Alarm Messages 5 2 6 Diagnostics Tank Test 6 1 Available Tank Test Diagnostic Reports 6 1 PLLD 6 1 Available PLLD Reports and Diagnostic screens 6 1 Tank 6 2 Availabl...

Page 4: ...10 8 Alarm CSLD RATE INCR WARN 10 9 Alarm NO CSLD IDLE TIME 10 10 Alarm PERIODIC LEAK TEST FAIL 10 11 Status Message NO RESULTS AVAILABLE 10 11 Static Leak Test 10 12 When to Manually Clear the CSLD R...

Page 5: ...nput board fuses 4 1 Table 4 2 I O Module Fuses 4 1 Table 5 1 System Alarms 5 2 Table 5 2 Tank Alarms 5 3 Table 5 3 Liquid Sensor Alarms 5 5 Table 5 4 Vapor Sensor Alarms 5 6 Table 5 5 External Input...

Page 6: ...ment Manual 577013 956 TLS 4XX Console Hardware and Mechanical Groups Replacement Manual 577014 005 TLS 450 AccuChart II with Business Inventory Reconciliation BIR Install Setup and Diagnostics Manual...

Page 7: ...l related procedures before you begin work is important Read and understand all manuals thor oughly If you do not understand a procedure ask some one who does WARNING This system operates near highly...

Page 8: ...oards of the TLS 4XX Series consoles Figure 2 1 Console Front Panel 1 2 3 consoles 450 918 1 eps LEGEND Item Description Item Description 1 Optional integral printer Printer Door Assembly 3 Touch scre...

Page 9: ...ter door assembly 2 1 3 4 consoles 450 918 3 eps 5 LEGEND Item Description Item Description 1 Paper roll release lever 4 Connector for data input cable to JUSB1 on CPU board 2 Printer assembly 5 Paper...

Page 10: ...4 3 1 consoles 450 918 4 eps Section A A 2 LEGEND Item Description Item Description 1 Touch screen display assembly 4 Cable to display data connector on CPU board 2 Input Module Connection Labels 5 C...

Page 11: ...20 Q2 Q2 C21 C21 C22 C22 R30 R30 R17 R17 T3 T3 R15 R15 C15 C15 D6 D6 Q3 Q3 U4 U4 C18 C18 R41 R41 R37 R37 R32 R32 R39 R39 C17 C17 R26 R26 D11 D11 R24 R24 C29 C29 C30 C30 D13 D13 R21 R21 R16 R16 C14 C14...

Page 12: ...K1 250 V SLO BLO 2 A A C INPUT BOARD 332662 001 CONTROL D1 TH2 J2 VR1 OUT RELAY M2 J1 1 1 A C INPUT 1 1 1 2 3 4 5 consoles 450 918 7 eps LEGEND Item Description Item Description 1 AC input power conne...

Page 13: ...F1 TH3 C6 U1 L1 C8 12V Q1 D5 D C A C M3 D3 C5 C1 R3 C2 R2 R1 R4 C13 C12 L3 D14 J4 24V GND TH6 FID3 U5 R29 R33 C19 R23 R25 R27 C25 D8 F4 M5 1 1 3A CONSOLE PS D2 TH2 F3 FID1 L2 L2 R7 R9 C9 R8 C7 R5 R6...

Page 14: ...GND GND SCREW GND SLOT 2 1 SNAP SNAP I O BACKPLANE 332616 001 332616 002 JJL012907 SLOT 3 1 SLOT 4 SNAP EXT_ GND GND 24V 24V RESET SPARE SCREW TO EXPANSION 1 3 2 consoles 450 918 7 eps LEGEND Item De...

Page 15: ...R18 R22 C10 M81 R25 C9 R20 R24 C8 R19 M82 R23 R6 R5 R4 R3 R14 R13 R12 R10 R11 BACKPLANE TO I O GND GND 24V 24V NO COMPONENTS OR TRACES ABOVE THIS LINE FD3 R30 C12 J1 332881 001 Rev A BD Group Comm Ba...

Page 16: ...5 R235 J2 J2 37 37 R192 R192 R188 R188 1 1 1 1 S4 S4 1 1 Touch Screen Header Touch Screen Header 1 1 5 5 J10 J10 8 8 U32 U32 4 4 Z3 Z3 Z5 Z5 Z4 Z4 J20 J20 1 1 1 1 7 7 PQ2 JTAG PQ2 JTAG BD Group CPU bo...

Page 17: ...insically safe system is an assembly of interconnected intrinsically safe apparatus associated apparatus and interconnecting cables in that those parts of the system that may be used in hazardous clas...

Page 18: ...eck for broken or frayed insulation on all wires and be sure that the wires are secure at their terminals 3 Check all PC boards for cracks 4 Check to see that there is no loose or missing hardware for...

Page 19: ...play and Console Beeper 2 12 Figure 2 10 TLS 450 home screen consoles 450 918 12 eps 09 21 2007 11 31 30 SYSTEM STATUS ENVIRONMENT BIR ALL TANKS DELIVERY INVENTORY DATA VIEW AREA USER DEFINED 3 ALL TA...

Page 20: ...oard type Software Version Requirement legend not available C1 CPU with342001 B 103 9 software CREATED Jul 15 2009 14 51 25 C2 CPU with 342002 A 10X X software CREATED date and time Table 3 1 TLS 450...

Page 21: ...t Fuse Location Fuse Size Type V R Part No F3 Printer 24V power supply Fuseholder Power Supply board 3A Slo Blo 5 x 20 mm 576010 961 F4 Console 24V power supply Fuseholder Power Supply board 3A Slo Bl...

Page 22: ...Sensor Automatic Event Ae Contact Cn Comm Device Co Comm Comm Device Dispenser d Disp Dispenser EDIM CDIM LDIM E DIM EDIM CDIM LDIM External Input I ExtInp External Input Fueling Position Fp FPos Fue...

Page 23: ...Pv UVPSns Ullage Press Sensor Vapor Sensor V Vapor Vapor Sensor Table 5 1 System Alarms Alarm Cause Action BIR Daily Close Pending Tanks are not idle Dispense or delivery is in progress BIR is waitin...

Page 24: ...ciency is too low on the day before end of calibration period Extend the calibration period before it expires Alternatively let the calibration expire and then restart calibration Annual Leak Test Fai...

Page 25: ...ammed limit Stop delivery Do not allow additional delivery until product drops below preset limit Missing Delivery Ticket Warning Delivery Ticket information has not been entered at the console Enter...

Page 26: ...rea an outer wall rupture has occurred Call for service following the proce dures established for your site Liquid Warning Liquid reached 1 inch 25 4 mm on the dis penser pan or containment sump senso...

Page 27: ...m Cause Action Generator Off Backup generator shut down in tank leak testing resumed None Generator On Backup generator switched on in tank leak testing halted None Input Alarm External device changed...

Page 28: ...lem Recheck device setup parameters Water Alarm Water is present in the area being monitored by the sensor Call for service following the proce dures established for your site Table 5 8 Type B Sensor...

Page 29: ...ing halts if programmed to do so while the alarm is active Consult PLLD Alarm Quick Help Guide and PLLD diagnostic screens Line Equipment Alarm A problem with the pressure measurement equipment has be...

Page 30: ...ored parameter exceeded preset thresh old Call for service following the procedures established for your site Install Alarm Sensor not installed in correct position Call for service following the proc...

Page 31: ...data warning on depen dent device Relay or External Input prevents this device from working Call for service following the proce dures established for your site Setup Data Warning Device setup data p...

Page 32: ...ook settings for the con tact are correct fax address of recipient verify modem is configured Contact techni cal support for assistance Table 5 18 Auto Events Alarms Alarm Cause Action Setup Data Warn...

Page 33: ...not configured or inactive Historic reports will be available for tanks even if they are not configured or if they are inactive Section 10 of this manual is devoted to CSLD SLD troubleshooting AVAILAB...

Page 34: ...view if the site should go unmapped suspending BIR Manual Mapping The Manual Mapping diagnostic screen will help you assign meters to tanks with small volume dispensing events and to identify post bl...

Page 35: ...is manual is devoted to sensor troubleshooting AVAILABLE SENSOR DIAGNOSTIC REPORTS Liquid Diagnostic information about each Liquid Sensor Vapor Diagnostic information about each Vapor Sensor Groundwat...

Page 36: ...ollected at different levels of the tank for the tank s calibration Module Hardware Configuration This screen lists console s module locations and hardware software details Device Directory This scree...

Page 37: ...printer communica tion module Paper roll release lever not closed Close lever Defective printer Replace printer door Characters Overprint Paper jam Remove paper jam and replace paper Paper roll relea...

Page 38: ...the first instance of the screen freezing log and close the call b If the console completely reboots and this not the first time log the call and report this instance to V R PSS c If the console does...

Page 39: ...y Probe wired to wrong probe channel on probe module Verify probe is wired to correct chan nel Probe not sitting on bottom of tank Check and correct position of probe if necessary Fuel float stuck in...

Page 40: ...Conduit not grounded properly See Note 1 Non metallic conduit present See Note 1 Variable speed submersible pump in use See Note 1 Defective barrier board Replace barrier board Defective probe Replac...

Page 41: ...low 0 F or above 100 F Retest when product temperature is between 0 100 F Defective probe Replace probe Temp change error w 0 1 gph test Temp of fuel changed by more than 1 10th degree per hour during...

Page 42: ...leared 11 Open probe junction box and inspect connections for the probe wires and the connecting field wiring These connections must have Veeder Root supplied epoxy packs on the splices Corroded splic...

Page 43: ...ca ble at the probe and the console 15 Verify that the probe riser is not magnetized This can be accomplished by using a metal paper clip on a string Dangle the paper clip suspended by a string into...

Page 44: ...lt None Blue No 0 985 0 985 3 Density Mag Probes Form Number 8860 D041 Mag D 0 10 gph Black Yes 8 0 0 87 D042 Mag D 0 20 gph Red Yes 8 0 0 87 D043 Inv only Mag D None Green Yes 8 0 0 87 Table 8 3 Mag...

Page 45: ...and that polarity required for some sensors is maintained from the sensor to the console If necessary refer to the Sensor Products Application Guide P N 577013 750 for correct sensor console compatibi...

Page 46: ...in Coleman fuel for 30 minutes and be allowed to recover in a well ventilated area for up to 7 days DISCRIMINATING SOLID STATE SENSOR OPTICAL P N 794380 343 344 To clean contaminated optical sensors d...

Page 47: ...ons All applications of CSLD should conform to the following installation guidelines MAXIMUM TANK CAPACITY Single tank 30 000 gallons Manifolded tanks 30 000 gallons per manifolded set 3 tanks maximum...

Page 48: ...iagram IDLE Evaluate Activity TLS SAMPLE READY Yes IDLE TRUE Yes Test In Progress Yes No Test In Progress No Start Test Test Duration 3 Hours End Test Evaluate Test Test Acceptable No Yes Add Test to...

Page 49: ...5 minutes duration Minimum test time 15 minutes Feedback time dynamic variable of 0 45 minutes duration All probe samples received within this test period are used in the leak analysis Several sample...

Page 50: ...see Figure 10 3 This table contains the last 28 days of leak tests or a maximum of 80 of the most recent tests 2 IA5200 CSLD Rate Test see Figure 10 4 This report contains the CSLD summary of the eval...

Page 51: ...fication status at last evaluation 0 Test valid 1 Test rejected duration too short 2 Test rejected start time too close to a delivery 3 Test rejected excessive dispensing prior to test 4 Test rejected...

Page 52: ...ATA COUNT not enough tests available to evaluate There must be at least 2 acceptable tests 6 NO DATA INTERVAL not enough total test time to evaluate 6 hours 7 NO DATA RANGE tests did not range over a...

Page 53: ...9 1224 3 1329 6 1420 9 1535 5 1603 5 1613 2 1680 6 1739 8 1808 6 1842 4 T 3 REGULAR LAST HOUR 229664 7755 0 7960 6 8006 9 8037 9 8049 1 8049 2 8049 3 8049 0 8021 1 4691 9 4716 8 4804 2 4849 0 4966 7 5...

Page 54: ...118 17 29 547 45 52 44 06 39 35 960312103838 21 2118 13 29 547 45 52 44 06 39 35 960312103908 29 2118 21 29 547 45 52 44 06 39 35 960312103938 28 2118 12 29 546 45 53 44 06 39 36 960312104008 28 2118...

Page 55: ...ng At the threads of the two inch pipe coming from the turbine motor The gasket between the turbine motor and mounting flange At any seal which would allow the column of fuel being held in the pump by...

Page 56: ...period has occurred this does not require that a CSLD record get stored in the rate table Frequent or continuous NO CSLD IDLE TIME messages are an indication of a problem Possible reasons for this mes...

Page 57: ...E to the uncompensated value AVLRTE The most likely cause of excessive compensation is bad probe temperature readings 7 Stuck floats Install a collar on the probe shaft to prevent floats from entering...

Page 58: ...te Table You should manually clear the CSLD Rate Table if data known to be inaccurate had been stored in the table and the source of the inaccurate data was subsequently removed e g after making tank...

Page 59: ...ALARM HISTORY 9 Control A I20100 INVENTORY REPORT 10 Control A I20200 DELIVERY REPORT 11 Control A I20600 TANK ALARM HISTORY REPORT 12 Control A I25100 CSLD RESULTS 13 Control A I60900 SET TANK THERM...

Page 60: ...178 0 000 9607021054 1 0 092 70 7 80 2 89 7 0 05 519 4196 25 5 26 2 193 0 000 9607021900 1 0 105 70 9 80 5 89 8 0 07 568 3837 35 0 34 3 212 0 000 9607030105 3 0 069 71 0 80 7 89 8 0 08 616 3580 41 5...

Page 61: ...79 3 86 5 0 02 587 3965 99 0 4 8 205 0 000 9607132344 3 0 054 70 9 79 9 87 5 0 05 638 3110 51 5 24 7 249 0 000 9607140246 2 0 133 70 1 75 1 86 5 0 04 182 5030 128 5 0 1 144 0 000 9607150252 3 0 054 7...

Page 62: ...easons CSLD is favoring these tests All the tests with status code 1 were rejected due to short intervals DSPNS The dispense factor is an indication of the amount of dispensing that occurred during th...

Page 63: ...nalysis DIAGNOSTICS I20100 STATION HEADER INFO MAY 21 2000 10 29 AM TANK VOLUME TLC VOLUME ULLAGE HEIGHT WATER TEMP 1 2311 2303 3705 39 21 0 0 65 2 2 3276 3266 4746 41 07 1 6 64 1 3 4378 4365 5774 42...

Page 64: ...75 1 0 05 944 8567 16 0 14 3 462 0 000 9608040649 1 0 144 72 6 73 7 75 1 0 07 842 8514 21 0 16 6 465 0 000 9608050051 0 0 228 72 3 73 4 75 2 0 07 531 6661 81 5 34 7 541 0 000 9608050309 1 0 030 72 2 7...

Page 65: ...s The problem in this example was that the pump wiring to the line leak devices was correct but the line leak tank assignments were incorrect Solution Reassign Tanks 4 and 1 to their installed line le...

Page 66: ...GNOSTICS RATE TABLE T 3 REGULAR TIME ST LRT AVTMP TPTMP BDTMP TMRT DSPNS VOL INTVL DEL ULLG THPT RATE TABLE EMPTY IA5300 IA5300 MAR 12 1996 1 54 PM CSLD DIAGNOSTICS VOLUME TABLE T 2 REGULAR LAST HOUR...

Page 67: ...960624141631 31 6526 88 53 302 77 74 79 20 84 17 960624141701 31 6527 34 53 304 77 72 79 17 84 07 960624141731 31 6527 60 53 306 77 73 79 17 83 97 960624141801 31 6527 49 53 308 77 81 79 27 83 89 9606...

Page 68: ...LEADED PLUS PER JUN 26 1996 PASS 3 SUPER UNLEADED PER JUN 26 1996 PASS 4 KEROSENE PER JUN 26 1996 PASS 5 DIESEL PER JUN 26 1996 PASS I20100 STATION HEADER INFO JUN 26 1996 2 36 PM TANK PRODUCT VOLUME...

Page 69: ...9606130608 0 0 324 72 9 73 3 74 8 0 12 763 8464 16 0 7 3 324 0 000 9606170258 0 0 254 73 1 75 4 80 0 0 12 1511 4677 21 5 38 7 484 0 000 9606170334 0 0 424 73 0 75 5 80 2 0 16 1373 4672 112 0 39 3 484...

Page 70: ...during the test ANALYSIS OF THERMAL EXPANSION COEFFICIENT REPORT I60900 Checking the thermal temperature coefficient of expansion value for the tanks reveals that these values were programmed incorre...

Page 71: ...RTE VOL C1 C3 FDBK ACPT THPUT DFMUL RJT 1 9806170430 0 492 14 7 2 0 504 6123 26 20 0 0 0 0 7 13 0 61 0 2 9806170254 0 025 14 8 1 0 015 6238 22 19 0 0 0 0 6 89 0 67 9 3 9806170557 0 033 22 3 1 0 025 62...

Page 72: ...0 02 1620 4335 47 5 30 7 417 7 0 9806060245 0 0 008 63 4 67 7 71 7 0 02 1555 4333 58 0 31 7 417 6 7 9806060527 0 0 420 63 3 67 4 71 2 0 01 1452 4299 16 5 34 4 419 6 4 9806070032 2 0 061 60 9 66 0 71 3...

Page 73: ...71 48 376 63 53 66 18 71 44 980617082537 22 5288 92 48 370 63 52 66 20 71 44 980617082607 12 5287 66 48 361 63 52 66 19 71 44 980617082637 24 5286 69 48 354 63 52 66 19 71 44 980617082707 23 5285 51 4...

Page 74: ...22 5332 77 48 701 63 86 67 12 72 68 980617082507 23 5329 52 48 677 63 85 67 15 72 68 980617082537 22 5324 32 48 639 63 85 67 16 72 68 980617082607 12 5321 19 48 616 63 86 67 16 72 68 980617082637 24...

Page 75: ...STICS RATE TEST TK DATE LRATE INTVL ST AVLRTE VOL C1 C3 FDBK ACPT THPUT DFMUL RJT 1 7001010000 0 000 0 0 5 0 000 0 0 0 0 0 0 0 0 00 0 80 0 2 7001010000 0 000 0 0 5 0 000 0 0 0 0 0 0 0 0 00 0 80 0 3 70...

Page 76: ...ing This caused a gap between probe readings which cleared the volume table CSLD does not perform any tests until the volume table is full 24 hours Solution Keep power turned On to the console CSLD PR...

Page 77: ...RATE TABLE T 1 REGULAR TIME ST LRT AVTMP TPTMP BDTMP TMRT DSPNS VOL INTVL DEL ULLG THPT 9805230026 3 0 050 69 2 14 7 71 3 0 02 2052 2976 24 5 34 7 452 8 2 9805230102 3 0 011 69 2 14 7 71 3 0 03 1991 2...

Page 78: ...8061 43 0 5 2 225 7 8 9806030030 3 0 026 46 5 14 7 71 0 0 01 1487 5697 108 5 25 0 338 7 9 9806030231 1 0 028 46 6 14 7 71 0 0 02 1487 5688 18 5 27 0 339 7 9 9806030308 0 0 014 46 7 14 7 70 9 0 02 1454...

Page 79: ...CSLD PROBLEM 9 TANK 1 FAIL Diagnostics 200 Site ID Site ID Site ID Site ID MAY 18 2000 8 23 TANK PRODUCT GALLONS INCHES WATER DEG F ULLAGE 1 UNLEADED 4740 44 69 0 0 61 2 4896 2 PLUS 5740 63 65 0 0 61...

Page 80: ...000 0004280154 3 0 039 58 2 57 6 58 4 0 06 1790 4975 162 5 9 3 369 0 000 0004282311 0 0 061 59 1 57 1 59 4 0 06 1659 6434 129 5 6 4 305 0 000 0004290140 0 0 002 58 9 57 1 59 4 0 06 1464 6434 161 0 9 4...

Page 81: ...7 2 70 3 0 06 1112 5499 140 5 8 7 345 0 000 0005162319 3 0 052 64 1 106 1 69 7 0 14 2548 1734 129 5 29 5 521 0 000 0005170209 3 0 020 63 7 98 6 69 6 0 12 2444 1734 32 0 32 5 521 0 000 0005170352 2 0 0...

Page 82: ...12 IA5100 MAY 7 1999 10 11 AM T 8 REGULAR 1 TIME ST LRT AVTMP TPTMP BDTMP TMRT DSPNS VOL INTVL DEL ULLG THPT 9904120309 0 0 395 64 3 67 8 71 5 0 02 980 8808 36 0 36 8 909 3 0 9904130447 0 0 213 64 8 6...

Page 83: ...LD PROBLEM 11 PERIODIC TEST FAIL TANK 2 Diagnostics 200 Site ID Site ID Site ID NOV 16 1999 1 06 PM TANK PRODUCT GALLONS INCHES WATER DEG F ULLAGE 1 REGULAR 8543 61 99 0 0 77 4 3139 2 PLUS 3705 32 53...

Page 84: ...emperatures in Tank 2 are abnormally higher than in the other tanks This problem was traced to a stuck relay The pump was running continuously and heating up the fuel Solution Replace the stuck relay...

Page 85: ...981120074112 30 3433 60 36 399 61 85 60 83 57 33 981120074142 30 3433 60 36 399 61 85 60 84 57 33 981120074212 31 3433 57 36 398 61 85 60 84 57 33 981120074242 30 3433 55 36 398 61 85 60 84 57 33 9811...

Page 86: ...42 981120080312 30 3433 05 36 396 61 85 60 89 57 42 981120080342 31 3433 04 36 396 61 85 60 89 57 42 981120080412 30 3433 10 36 396 61 85 60 89 57 41 981120080442 31 3433 07 36 396 61 85 60 89 57 41 9...

Page 87: ...For technical support sales or other assistance please visit www veeder com...