15.6 Tools
Please refer to:
16.0 Warranty and Software
Warranty Period:
The warranty period for hardware, software and firmware are three (3) years from the date of shipment to
the customer. The warranty period for battery pack, LCD, LCD touch panel, LCD protective cover, and accessories (including but
not limited to patch cords, AC adaptor, SFP, USB adaptors, carrying case, carrying pouch) is limited to one (1) year.
Hardware Coverage:
VeEX Inc warrants hardware products against defects in materials and workmanship. During the
warranty period, VeEX will, at its sole discretion, either
Repair the products
Replace the hardware which prove to be defective
provided that the products that the customer elects to replace is returned to VeEX Inc by the customer along with proof of
purchase within thirty (30) days of the request by the customer, freight prepaid.
Software Coverage:
VeEX Inc warrants software and firmware materials against defects in materials and workmanship.
During the warranty period, VeEX will, at its sole discretion, either
Repair the products
Replace the software and/or firmware which prove to be defective
provided that the products that the customer elects to replace is returned to VeEX Inc by the customer along with proof of
purchase within thirty (30) days of the request by the customer, freight prepaid.
Additionally, during the warranty period, VeEX Inc will provide, without charge to the customer, all fixes, patches and
enhancements to the purchased software, firmware and software options. VeEX Inc does not warrant that all software or firmware
defects will be corrected. New enhancements attached to a software option require the option to be purchased (at the time of
order or the time of upgrade) in order to benefit from such enhancements.
Limitations:
The warranty is only for the benefit of the customer and not for the benefit of any subsequent purchaser or
licensee of any merchandise (hardware, software, firmware and/or accessories)
Revoking the warranty:
VeEX Inc does not guarantee or warrant that the operation of the hardware, software or firmware
will be uninterrupted or error-free. The warranty will not apply in any of the following cases:
Improper or inadequate maintenance by the customer
Damage due to software installed by the customer on the unit without prior authorization (written) from VeEX Inc.
Unauthorized alteration or misusage
Damage occurred from operating the unit from outside of the environmental specifications for the product
Improper installation by the customer
17.0 About VeEX
VeEX Inc, the Verification EXperts , is an innovative designer and manufacturer of test and measurement solutions addressing
numerous technologies. Global presence through a worldwide distribution channel provides uncompromised product support.
Visit us online at
for latest updates and additional documentation.
VeEX Incorporated
2255 Martin Avenue, Suite G
Santa Clara, CA 95050
USA
Phone : +1 408 970 9090
Fax: +1 408 970 9099
TX150 e-Manual D07-00-023 Rev A02
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