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6 Maintenance and fault rectification
B 61-300 • For supply and control cables
40488-EN-161114
6 Maintenance and fault rectification
6.1 Maintenance
If the instrument is used properly, no special maintenance is required
in normal operation.
6.2 Rectify faults
The operator of the system is responsible for taking suitable meas-
ures to rectify faults.
The first measure to be taken is to check the input/output signal as
well as the power supply. In many cases, the causes can be deter-
mined and faults can be quickly rectified.
On-site repair of B61-300 is not possible.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is manned 7 days a week round-the-clock. Since we offer
this service worldwide, the support is only available in the English
language. The service is free, only standard call charges are incurred.
Depending on the reason for the fault and the measures taken, the
steps described in chapter "
Set up
" may have to be carried out again.
6.3 How to proceed if a repair is necessary
You can find an instrument return form as well as detailed informa
-
tion about the procedure in the download area of our homepage:
www.vega.com.
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
the return shipment. You can find the agency on our home page
www.vega.com.
Reaction when malfunc-
tion occurs
Fault rectification
24 hour service hotline
Reaction after fault recti-
fication
