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10 Customer Service
10.1 Find Help
If you are unable to find an answer to your specific question, VEGA has service
personnel located throughout the world to assist you.
Some of the services available to you include:
•
Emergency service telephone support available 24 hours a day
•
Radiation survey meter calibration
•
Wipe test and wipe test analysis
•
Start up and commissioning
•
Service, maintenance, and disposal of source material
10.2 U.S., Canada, and Worldwide
VEGA has Field Service Engineers available for on site service, emergency
services or gauge start up.
10.3 Necessary Information
When you call with a question, please have the following necessary information
available for the Field Service Engineer or representative:
•
VEGA Customer Order (C.O.) Number - located on the engraved label
on the source holder
Contact Information
Telephone Number
Monday through Friday
8:00 A.M. - 5:00 P.M. EST (Eastern Standard Time)
1-844-VEGA-NOW
(1-844-834-2669)
Emergencies: Follow the voice mail instructions
513-272-0131
International (Worldwide)
513-272-0131
service@vega.com
Summary of Contents for SHLD 2
Page 1: ...Operating Instructions SHLD 2 Source Holder Document ID 63138 Radiometric...
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Page 78: ...76 63138 US 200110 9 2 Dimensions Figure 9 7 Source Holder SHLD 2 Standard Version...
Page 79: ...63138 US 200110 77 Figure 9 8 SHLD 2 Beam Angles Figure 9 9 SHLD 2 Height for Source Exchange...
Page 80: ...78 63138 US 200110 Figure 9 10 Source Holder SHLD 2 with Limit Switch...
Page 81: ...63138 US 200110 79 Figure 9 11 Source Holder SHLD 2 with Interlock Safety Switch...
Page 82: ...80 63138 US 200110 Figure 9 12 Source Holder SHLD 2 with Air Actuator...
Page 83: ...63138 US 200110 81 Figure 9 13 Source Holder SHLD 2 with Air Actuator and Limit Switch...
Page 84: ...82 63138 US 200110 Figure 9 14 Source Holder SHLD 2 Explosion Proof with Limit Switch...
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