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11. LIMITED WARRANTY OBLIGATIONS
1
. The manufacturer guarantees that the greenhouse frame (hereinafter referred to as
the product) is new, fully equipped, and free from manufacturing defects.
2.
The manufacturer is responsible for completing the product.
3.
The manufacturer is responsible for the collection of the product in accordance with
the instructions.
4.
The warranty period for full coverage of the product is for 12 month period from the
date of sale. Including any manufacturing and material defects. If the repair is
determined to be covered under warranty and it is consumer responsibility to send
required evidence as pictures and video of damaged or broken parts.
5.
The limited warranty includes the stipulation that the seller and the consumer split
half and half for cost of repairs and replacement parts for a 24 month period after 1
year of full coverage. If the repair is determined to be covered under warranty and it is
consumer responsibility to send required evidence as pictures and video of damaged
or broken parts.
6.
The warranty covers delivery cost within 50 mile radius from the store. The
customer is responsible for freight charges to all further destinations outside of 50
mile radius.
7.
The warranty covers any manufacturing and material defects.
8.
The warranty does not cover damage caused by corrosion of the product's
structural elements, snow 240kg/m2 (120Lb/ft2) and wind load (up too 50mph ).
9.
The warranty ends:
- If the instructions for assembly and installation are not followed;
- In case of violation of the requirements for the operation of the greenhouse;
- When using the greenhouse for other purposes;
- Upon the occurrence of force majeure circumstances (natural disasters);
- In the absence of a passport for the product/instruction.
10.
For all questions regarding warranty coverage please contact us by email:
info@greenhousetogrow.com
